Please note that our Terms & Conditions have changed.

Effective November 13, 2023



These Terms and Conditions (“Terms”) govern your use of the websites and mobile applications on which they appear, including,, and the Express mobile application (collectively, the “Site”). These Terms also govern any account you may have on (“Site Account”).

These Terms also govern your creation of an account and participation in the Express Insider Program (the “Program”). (We refer to any accounts opened for the Program as “Program Accounts,” and we refer to the Site and the Program together as our “Services” in these Terms. We refer to Site Accounts and Program Accounts together in these Terms as “Accounts.”) The Program allows eligible participants to earn points for dollars spent at Express or in other ways designated by us (“Points”). By collecting Points, you can earn certain rewards (“Express Cash”), which may be redeemed towards Express merchandise in-store or online. Express Cash and Points may vary based on a variety of factors in our sole discretion, including the date or time of purchase, geographic location, and whether we are running a trial or test program to evaluate changes to the Program. To see ways to earn Points, as well as Express Cash and other benefits offered in connection with the Program, visit


These Terms govern membership in the Insider Program, while the cardholder agreements for the Express Credit Card govern the cardholders’ use of those accounts. Express Credit Card cardholders will earn points when you make eligible purchases (minus returns or refunds) using your Express Credit Card (‘Card Account”).

With the Express Credit Card, you can earn 20 points for each $1.00, or earn 25 points for each $1.00 for A-List Status, of eligible purchases made at any Express location or online at

The Services are made available to you by Express, LLC, its parents, subsidiaries, and affiliated entities (“Express,” “we,” or “us”). Please review these Terms before using the Services, including making purchases, creating an Account, using the Site, or participating in the Program. These Terms, which may be modified from time to time, apply to all visitors to, or users of, the Services, including without limitation all participants in the Program.


Accessing, browsing or otherwise using the Services indicates your agreement to these Terms, including a binding arbitration agreement and small claims court provision, a class action waiver, and a jury trial waiver that affect your rights. The arbitration agreement requires that any Dispute (defined below) be resolved through individual arbitration or a small claims court proceeding, except as specifically provided below (such as if you elect to participate in a Mass Filing (defined below) and your claim is opted out of arbitration). In arbitration, there is no judge or jury and there is less discovery and appellate review than in court. 


Please read these Terms carefully before proceeding. The Services are intended for use and participation in the United States only and will be governed by U.S. law as set forth below. If you do not agree to these Terms and/or are not located in the United States, do not use the Services.

In addition to these Terms, please also review our Privacy Policy, which is expressly incorporated by reference, for details of our policy regarding the use of personal information collected in connection with the Services.


From time to time we may update the Services and these Terms. For example, we reserve the right to add, withdraw, or otherwise change the ways in which you can earn Points at our sole discretion. Your use of the Services after we post any changes to these Terms constitutes your agreement to those changes except as otherwise provided herein. You agree to review these Terms periodically to ensure that you are familiar with the most recent version. Express may, in its sole discretion, and at any time, discontinue the Services or any part thereof (including, without limitation the Program), with or without notice, or may prevent your use of the Services with or without notice to you. You agree that you do not have any rights in the Services and that Express will have no liability to you if the Services are discontinued or your ability to access the Services or any content you may have posted on the Services is terminated. In the event of a violation of these Terms, we reserve the right to seek all remedies available by law and in equity.



Unless otherwise indicated, the Services and any materials or contents thereof (including without limitation, all text, photographs, artwork, images, video and audio; all materials provided in connection with or related to the Program; and all software, HTML code, and scripts) (collectively, “Materials”) are the exclusive property of Express, and are protected by copyright, trademark, trade dress and other laws, as well as other U.S. and international laws and treaties. All Materials are provided by Express as a service to its current and prospective customers and visitors to the Services and may be used only for personal informational purposes and only if you also retain all copyright and other proprietary notices contained on the Materials. No right, title or interest in our Materials is conveyed to you. This is a limited license, not a transfer of title to our Materials, and such license is subject to the following restrictions: (a) you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit the Services or any of our Materials without our express prior written permission; and (b) you may not access or use the Services for any competitive or commercial purpose. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. Express may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by Express.



Express retains all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks of Express and are protected by U.S. and international laws and treaties. No license to the use of such marks, names or trade dress is granted to you under these Terms or by your use of the Services. Your misuse of the trademarks displayed on the Services is strictly prohibited. The Services may also contain references to other trademarks, trade names, brand names and/or trade dress from entities other than Express. These trademarks, trade names, brand names and/or trade dress are the property of the respective owners and references to them do not suggest sponsorship or association with Express.



Express has a no-tolerance policy regarding the use of our trademarks and trade dress in meta tags and/or hidden text. Specifically, the use of our trademarks and trade dress in metatag keywords or in search engine tags or links is trademark infringement, and the use of our trademarks and trade dress in page text, metatags and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition. Linking to any page on the Services is prohibited without our express written permission. Framing, inline linking or other association of the Services or its Materials with links, advertisements and/or other information not originating from the Services is also prohibited. You are also advised that we will enforce our intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution.



Eligibility: The Program is open only to legal residents of the United States who are 16 years of age or older . You must obtain permission from your parent or legal guardian to participate in the Program if you are a minor in your state or territory of residence (16-19 in AL and NE; 16-21 in Puerto Rico; 16-18 in all other states). A parent or legal guardian must submit an application on behalf of any minor (between the ages of 16 and 21) who is a resident of Puerto Rico. Commercial customers and individuals purchasing items for resale are not eligible to participate. Express reserves the right to approve, deny, or revoke membership in the Program for any individual for any reason or no reason. The Program is void where prohibited, and is subject to all applicable federal, state, and local U.S. laws.


Program Period: The Program begins upon launch of the Services and may be terminated in accordance with the Terms set forth herein (“Program Period”).


How to Create a Program Account: Complete one of the following steps during the Program Period to enroll in the Program and create Program Account:


   • In-store: Visit an Express store or an Express Factory Outlet store within the 50 United States, D.C., or Puerto Rico (the “Program Area”) and provide your phone number and a unique email address.


    • Online: Visit (also a “Site”) and submit all required Member profile information.


    • Express Credit Card: If you open an Express Credit Card account, and you are the primary account holder you will be automatically enrolled in the Program and will start earning Points, provided you submitted your email address to us with your application. If you do not submit your email address with your application, you will be pre-enrolled in the Program. However, to receive any Program benefits, you must complete your Member profile information online at


    • Authorized users will not earn on the main credit cardholders account, but will be eligible to earn on their own account, which is linked to the main credit cardholders account.


Upon successful enrollment and creation of a Program Account, you will receive a Loyalty Member ID. You may also obtain an Express Member Card. Limit one (1) program account per person/email address. By enrolling in the program and creating a program account, you expressly agree to these Terms. By enrolling in the Program, you also expressly agree to receive transactional email communications from Express concerning your Program Account. Even if you unsubscribe from receiving Express marketing emails, you will still receive transactional emails about the Program, your Program Account, and your Express Cash. If you would like to opt out of the Express Insider Rewards Program and cancel your membership, you will lose all of your Rewards, current points and membership status.


Only the individual named as the primary account holder for the Program Account will accrue Points and will be entitled to access Program Account information. Points may not be combined from different Program Accounts for any purpose. Anyone found attempting to use multiple/different identities, email addresses, IP addresses, account details, registrations, or logins, or otherwise attempting to obtain more than one (1) Program Account per person/email address/IP address may be ineligible for the Program; his/her Program Account(s) may be cancelled; and all corresponding Points may be void, in Express’s sole and reasonable discretion. In the event of a dispute over ownership of a Program Account, the Program Account will belong to the authorized account holder of the email address submitted at the time of enrollment. For purposes of the Program, the “authorized account holder” is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization that is responsible for assigning email addresses for the associated domain.


As part of creating a Program Account, you will be required to create a complex password. Password requirements and tips for creating a secure password will be provided to you at the time you create your Program Account. You are responsible for maintaining the confidentiality of your access information and for controlling access to your Program Account and your computer; you may not email, post, or otherwise disseminate any username or password that provides you with access to the Program or our other Services. You are responsible for all activities that occur under your Program Account. Online account takeovers are a growing problem, as malicious actors are using usernames and passwords stolen from other companies and testing them on other websites. We recommend that you use a username and password combination that is unique for this Program and these Services, and is not used elsewhere. You agree to notify us immediately of any breach of security or unauthorized use of your password or Program Account. You further agree that you will not impersonate a third party in your communications with us, and that you will only submit information about yourself. You must maintain accurate and updated personal information as part of your Program Account profile. You can update your Program Account profile by logging into your Program Account on our Site or by calling Express at 1-888-397-1980. Express is not responsible for any change of email address, phone number, or any other contact information of participants. All decisions made by Express concerning Program Accounts are final and conclusive.


How to Earn Points: Once you have enrolled and created a Program Account, you can begin earning Points through various predetermined methods, activities, and tasks as outlined at, the terms of which are incorporated into these Terms by reference. For example:


    • Earn Points In-store: Visit an Express store or an Express Factory Outlet store within the Program Area, and provide your Program Account information when making a purchase of regular priced merchandise, sale priced merchandise or a (“Qualifying Purchase”) to earn Points. You may be required to provide your Loyalty Member ID, Member Card, email address, phone number, or Express Credit Card to earn Points or receive additional information about your Program Account.


    • Earn Points Online: Visit our Site, log into your Program Account, and make a Qualifying Purchase online to earn Points.


    • Qualifying Purchase Restrictions: Points may be earned on Qualifying Purchase amounts per dollar spent as described in more detail at Qualifying Purchases in-store and online may be made with merchandise credits issued in the form of a certificate or a gift certificate. Points are not earned on the amount of any purchase covered by an Express Cash Certificate or a Program Coupon (each as defined below), purchases of gift boxes and gift wrapping services, donations, redemption of gift cards, sales tax, state fees, shipping charges, delivery charges, or other excluded charges as specified by Express from time to time. If you do not provide your Program Account information when completing your Qualifying Purchase, you may request that a corresponding number of Points be credited to your Program Account within thirty (30) days by calling 1-888-397-1980. You must have a Qualifying Purchase receipt and be able to provide the transaction number located at the bottom of your receipt to receive Points.


Express Influencer members earn 8% back (20 points for every $1 spent) in Express Cash on eligible purchases made at any Express location or online at using the Express Credit Card. For every 1,250 points earned (e.g., 20 points X $62.50 spent = 1,250 points), you will be eligible to receive $5 in Express Cash, which is equivalent to 8% back (e.g., $62.50 X 0.08 = $5) in Express Cash. Express A-List members earn 10% back (25 points for every $1 spent) in Express Cash on eligible purchases made at any Express location or online at using the Express Credit Card. For every 1,250 points earned (e.g., 25 points X $50.00 spent = 1,250 points), you will be eligible to receive $5 in Express Cash, which is equivalent to 10% back (e.g., $50.00 X 0.10 = $5) in Express Cash.


Express Marketplace purchases and Style Trial transactions are not eligible for all Express Insider program benefits, including but not limited to points and Express Cash (for Style Trial), redemption and free shipping. Loyalty customers will earn Express Insider points and Express Cash based on Express Marketplace purchases; however, Express Insider earned Express Cash cannot be redeemed on Express Marketplace purchases and may be subject to other restrictions. The Express Credit Card may not be used for any EXPRESS Style Trial transactions, but certain rewards can be earned on Style Trial transactions. Exclusions and restrictions apply.


For a current list of other ways in which you can earn Points, including any additional terms applicable to particular Point-earning methods, visit Log into your Program Account to view information about your Points earned as part of the Program, as well as other information specific to you. Express will attempt to credit your Program Account with Points on a timely basis. Points will not be awarded for purchases that are not Qualifying Purchases, where Points have already been awarded, or where merchandise is returned. However, you are responsible for ensuring that your Points are properly credited. IF YOU RETURN MERCHANDISE, THE POINTS EARNED FROM THAT QUALIFYING PURCHASE WILL BE DEDUCTED FROM YOUR CURRENT POINT TOTAL, EVEN IF THIS CAUSES YOUR PROGRAM ACCOUNT TO HAVE A NEGATIVE POINT BALANCE. Express will not adjust the number of Points in your Program Account after thirty (30) days from: (i) the date (as stated on the receipt) of a Qualifying Purchase made in store; (ii) the date of shipment for a Qualifying Purchase made online; or (iii) the date of any other engagement with Express. Express assumes no liability for discrepancies, omissions, inconsistencies, or errors in the amount of Points accrued to a Program Account as reported via the Services. Express reserves the right to make corrections and/or invalidate Points from a Program Account if we determine that Points were improperly credited to your Program Account or were obtained fraudulently. Purchases that are not a whole dollar amount will be rounded up to the nearest whole dollar to determine the amount of Points earned. Without limiting any other remedies, Express may suspend or terminate any Program Account and invalidate any associated Points/Express Cash if Express suspects in its sole discretion that you or any other person has engaged in fraudulent activity in connection with your Program Account and/or this Program, including without limitation in the event Points were improperly credited to a Program Account or obtained fraudulently.


Points do not constitute property, do not entitle you to a vested right or interest, and have no cash value. As such, Points are not redeemable for cash, transferable or assignable for any reason. Points will expire twelve (12) months from the date on which they are earned. For example, if you earned a Point on October 1, 2015, that Point will expire and be deducted from your Program Account on October 1, 2016, unless used towards Express Cash before that date. Any unused Points remaining in a Program Account after the end of the Program Period shall also be void.


How to Redeem Points: Once you have earned Points, you may be able to redeem Points for Express Cash and benefits. For example, you may be able to redeem Points for an Express Cash certificate (“Express Cash Certificate”) or program coupon (“Program Coupon”) once you reach a specified Point threshold. Points are tallied approximately every thirty (30) days to determine whether you have reached a Point threshold. You will receive a $5.00 Express Cash certificate, for every 1250 points accumulated, directly in to your Insider account. Notification of new Express Cash will be sent via email.


    • Express Cash Certificate Restrictions: Once an Express Cash Certificate is issued, it may only be redeemed at an Express store within the Program Area (you will be required to provide your Program Account information) or on the Site (if you log into your Program Account) prior to checkout. Express Cash Certificates may be redeemed with other Express coupons, certificates, or offers. Once issued, the Points used to obtain an Express Cash Certificate will be deducted from your Program Account, but these Points will continue to be counted towards earning A-List Status. For details on A-List Status, visit Express Cash Certificates have no cash value and are not redeemable for cash. Each Express Cash Certificate may only be used once. No change or monetary currency will be given for Express Cash Certificate redemption. If the price of your purchase is greater than the amount of the Express Cash Certificate, you will need to pay for the remaining cost of the product. If the price of your purchase is less than the amount of the Express Cash Certificate, the unused portion of the Express Cash Certificate will be forfeited.


General Program Restrictions and Limitations: We will not return or reissue Express Cash Certificates, Program Coupons, or Points used if you return the products purchased. Express Cash Certificates, Program Coupons, and Points may only be used once and have no cash value. If you use an Express Cash Certificate or Program Coupon to purchase an item through the Style Finder Program (locating the item at another Express location), and the item is not found and shipped to you, you will lose the value of the Express Cash Certificate or Program Coupon, and Points will not be re-credited to your Program Account to compensate you for the loss of the Express Cash Certificate or Program Coupon. Unless otherwise stated on the Express Cash Certificate or Program Coupon, each Express Cash Certificate or Program Coupon will expire at 11:59:59 p.m. Eastern Time on the date reflected on the Express Cash Certificate or Program Coupon; however, Express Cash Certificates or Program Coupons earned as a result of meeting Point thresholds will not expire, less than sixty (60) days from the date of issuance, rather than the date the Express Cash Certificate or Program Coupon was received by you. Redemption periods for Express Cash Certificates or Program Coupons issued as a result of bonus or Featured Bonus activities provided by Express (e.g., non-earned activities such as updating profile, signing up for SMS program, style quizzes) may be subject to shorter redemption periods and such redemption periods shall be reflected on the Express Cash Certificate or Program Coupon. No photocopies or facsimiles of Express Cash Certificates or Program Coupons will be accepted. Lost, stolen, or expired Express Cash Certificates or Program Coupons will not be replaced. Any gift cards, coupons, and vouchers issued as Express Cash are subject to the terms and conditions set by the issuer and/or set forth thereon. Express Cash (including without limitation Express Cash Certificates and Program Coupons) are not redeemable for cash, transferable or assignable for any reason, including to a participant’s estate or to any successors or assigns. All costs and expenses associated with the acceptance and use of Points and/or any Express Cash not included in the Express Cash description as being provided (including, but not limited to, all federal, state, and local taxes) will be the sole responsibility of the Express Cash recipients. Any approximate retail value (“ARV”) of any Express Cash is based on available information provided to Express and the value of any Express Cash awarded to a recipient may be required to be reported for tax purposes where required by law. Express, its parent and subsidiaries and affiliated entities, and each of their respective officers, directors, employees, and agents make no warranty, express or implied, including but not limited to any warranties of merchantability or fitness for a particular purpose with respect to the Program, participation in the Program, or any Points or Express Cash related to the Program.

The sale, barter, transfer or assignment of any accumulated Points or Express Cash (including on Internet auction sites), other than by Express is strictly prohibited. Points and Express Cash may not be given away. Points are null and void and Express Cash requests will be rejected if Points are not obtained through authorized, legitimate channels. Any Points or Express Cash which Express deems in its sole discretion to have been transferred, sold, bartered or assigned in violation of these Terms may be confiscated and/or cancelled.


Points, and Express Cash will be void if they fail to pass anti-fraud detection measures, if they are found to be unauthorized, illegitimately obtained, or if they contain an unauthorized message, code or other marking not issued by Express for use in this Program, or if they are defective, produced in error, illegible, or unreadable. Points and Express Cash are null and void and will be rejected/removed from the participant’s Program Account if not obtained through authorized, legitimate channels. No Express Cash will be valid if such Express Cash is associated with any user, actions, and/or Points deemed void for any reason, including without limitation, if Points/Express Cash are: (a) not verified or recognized as being validly issued by Express in the Program; (b) determined to have been previously entered and used; (c) incorrectly or incompletely entered or submitted; (d) obtained in a manner deemed by Express to be fraudulent or otherwise invalid; or (e) otherwise void. Each participant acknowledges and agrees that the decisions of Express as to Points and Express Cash, Program Account balances, and Point transactions shall be final, binding and conclusive in all matters relating to the Program, including without limitation determinations regarding the validity of receipt of Points, Express Cash, and other materials submitted for verification (if any).


Conduct of Participants: Express reserves the right at its sole discretion to disqualify any individual from participating in any aspect of the Program, and/or may cancel, suspend or block any Program Account registered by such person (and void any associated Points/Express Cash) if Express deems or suspects that such person has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Terms; (b) damaging, tampering with or corrupting the operation of the Program; (c) acting with intent to annoy, harass or abuse any other person; (d) use of any automated bot, script or other robotic, mechanical, programmed or automated devices to submit data to the Services; or (e) repeated attempts to participate, open Program Accounts, and/or enter/receive repetitive, void, additional, or otherwise invalid or fraudulent Points/Express Cash in one or more Program Accounts, as determined by Express; or (f) any unsportsmanlike, inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity such as creating multiple membership accounts, making excessive returns or otherwise manipulating the Program; or (g) activity deemed in the sole discretion of Express to be generally inconsistent with the intended operation of the Program. CAUTION: ANY ATTEMPT BY A PERSON TO DELIBERATELY DAMAGE OR CORRUPT ANY SERVICES OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM IS A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, EXPRESS RESERVES THE RIGHT TO PROSECUTE AND SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT OF THE LAW.


Program Modification/Termination: Express reserves the right to modify or terminate the Program at any time and in any manner, in whole or in part, as outlined in these Terms, even though such changes may prospectively affect the Program or the availability of Express Cash. Express reserves the right to establish additional means of accruing Points, to delete any or all of the currently recognized means of accruing Points, to exclude specific types of transactions therefrom or to make Points selectively available to certain participants based upon factors, including geographic location, in its sole discretion. Additionally, participation in the Program is offered at the discretion of Express and it reserves the right to modify these Terms, Point availability, benefits, conditions of participation, rules for issuing, redeeming, retaining, using or forfeiting Points or any other aspect of the Program, prospectively, in whole or part, at any time. If for any reason Express determines in its sole discretion that the Program or any aspect of the Program is no longer capable of running as planned or intended for any reason whatsoever (including, without limitation, any occurrences described in these Terms or any other causes which may corrupt or impair the integrity, security, fairness or proper conduct of the Program), Express, at its sole discretion, reserves the right to cancel, terminate, suspend, postpone, delay or modify the Program in whole or in part, including without limitation, any means of earning Points, at any time. In the event Express so cancels or terminates the Program, all unredeemed Points outstanding at the time of such cancellation or termination shall be void. You may cancel your participation in the Program and close your Program Account by calling 1-888-397-1980. If you cancel your participation in your Program, you will no longer earn Points, your Program Account will be deactivated, and all remaining and unused Points and Express Cash will be forfeited.



Express reserves the right, for any reason and without prior notice, to limit quantities of items on orders placed by the same individual or account, on orders placed by the same method of payment, and on orders that use the same billing or shipping address. Express further reserves the right to refuse or limit any orders or returns, including any orders or returns that, in Express’s sole judgment, appear to be placed by resellers or appear to be for the purposes of reselling and related activities. Resellers are defined as a company or an individual that purchases items with the intention of selling them rather than using them.



The Services may permit the submission of user-submitted text, artwork, photographs, product ideas, video, audio, and images ("User Submissions"). You understand that such User Submissions may be accessed and viewed by others, including by the general public, and, whether or not such User Submissions are published, Express does not guarantee any confidentiality with respect to any User Submissions. You are solely responsible for your own User Submissions and the consequences of publishing them on the Services. Express reserves the right to waive any requirements with respect to User Submissions set forth herein in its reasonable discretion.

By submitting User Submissions, you hereby grant to Express an unrestricted, nonexclusive, perpetual, royalty-free, worldwide, transferable and irrevocable license and right, but not the obligation, to use, edit, alter, copy, reproduce, disclose, display, publish, remove, prepare derivative works from, perform, distribute, exhibit, broadcast, or otherwise exploit the User Submissions, in whole or in part, in any form, media or technology, now known or hereafter developed including, without limitation, broadcast and cable television, radio, mobile transmission, and the Internet, for any purpose whatsoever including, without limitation, advertising, promotion, entertainment or commercial purposes, without any payment to or further authorization by you. This license includes the right to host, index, cache, distribute, and tag any User Submissions, as well as the right to sublicense User Submissions to third parties, including other users, for use on other media or platforms known or hereinafter developed, such as for use on mobile phones, or in video, music, or software programs. Under the license granted herein, Express shall be free to use or disclose any ideas or concepts contained in the User Submissions without further attribution, compensation or notice to you. You acknowledge that, by acceptance of a User Submission, Express does not waive any rights to use similar or related ideas previously known to Express, or developed by its employees, or obtained from sources other than you. Express does not endorse any User Submissions or any opinion, recommendation, or advice expressed therein. User submissions posted to the services are not edited by Express and are the views/opinions of the individual user. User submissions do not reflect the views of express in any manner. Express reserves the right to determine in its sole discretion whether User Submissions are appropriate and comply with these Terms, including without limitation, the Prohibited Uses (as defined below) of Services and other applicable rules and restrictions and whether or not to allow the uploading and/or removal of any User Submissions.

In connection with User Submissions, you affirm, represent, and warrant to Express that: (i) the content of your User Submission(s) is original (no lifts from previously published material, including music); (ii) you own all right, title and interest to your User Submission(s) and have the sole and exclusive right (including all intellectual property and other proprietary rights embodied by the User Submissions or represented by such User Submissions) to license all of the rights therein to Express as set forth in the license granted above; (iii) use of your User Submission(s) on the Services or otherwise by Express, in whole or in part, will not infringe upon the rights of any third party including, without limitation, any intellectual property or privacy rights; and (iv) you have obtained written permission from any other person named, photographed or otherwise depicted or whose voice is used in your User Submission(s) which will allow Express to utilize the User Submission(s) without compensation or objection. For clarity, Express obtains the license above, but does not claim ownership of your User Submissions.



You shall not post, transmit, redistribute, upload, or promote any communications, content or materials that (a) contain corrupted files, viruses, or any other similar software files, the intent of which is to damage the operation of another's computer; (b) are unlawful, threatening, harassing, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, sexually explicit, hateful, profane, indecent, racially or ethnically derogatory, or otherwise objectionable; (c) contain chain letters or pyramid schemes; (d) contain any unsolicited advertising, promotional materials, or other forms of solicitation to other users, individuals or entities; (e) impersonate any person, business or entity, including our company and our employees and agents; (f) encourage conduct that would constitute a criminal offense; (g) give rise to civil liability; (h) otherwise violate any law; or (i) in doing so, amounts to any conduct that, in the judgment of Express, restricts, impairs, interferes or inhibits any other user from using or enjoying the Services and/or our related services and products (“Prohibited Uses”). Notwithstanding the foregoing, these Terms in no way limit your rights under the Consumer Review Fairness Act of 2016 (H.R. 5111).

You shall not circumvent, disable or otherwise interfere with security-related features of the Services, including, without limitation, any features that enforce limitations on the use of promo codes, the Services or Materials. You shall not circumvent, disable or otherwise interfere with security-related features of the Services that prevent use, restrict use, or restrict copying of any content. You shall not attempt to, or interfere with, the proper working of the Services or impair, overburden, or disable the same.

You understand and agree that you have no ownership rights to any Account you may have with us, or other access to the Services or features therein. Express may cancel your Account(s) and delete all User Submissions associated with your Account(s) at any time, and without notice, including without limitation if Express deems that you have violated these Terms, the law, or for any other reason. Express assumes no liability for any information removed from our Services, and reserves the right to permanently restrict access to the Services or an Account. You agree that Express shall not be liable to you or any third party for any termination or suspension of your Account(s) or for blocking your access to the Services.



Express does not permit copyright infringing activities on the Services, and Express may remove any User Submissions or Materials if properly informed that any such User Submissions or Materials infringe on another’s copyright. Express will terminate a user's ability to submit User Submissions if, under appropriate circumstances, such user is determined to be a repeat infringer. If you are a copyright owner or an agent thereof and believe that any Material (including any User Submission) infringes upon your copyrights, you may notify Express by providing the following information in writing:


    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed;


    • Identification of the location where the original or an authorized copy of the copyrighted work exists;


    • Identification of the Material (including a User Submission) that is claimed to be infringing and a description of the infringing activity and information reasonably sufficient to permit Express to locate thesame;


    • Information reasonably sufficient to permit Express to contact you, such as an address, telephone number, and, if available, an email address;


    • A statement that you have a good faith belief that use of the Material (including a User Submission) in the manner complained of is not authorized by the copyright owner, its agent, or the law; and


    • A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed.


Our agent for notice of claims of copyright infringement can be reached as follows: Director of Legal, Express, LLC, 1 Express Drive, Columbus, Ohio 43230.


You acknowledge that if you fail to comply with all of the requirements above, your notice may not be valid.



All features, specifications, products and prices of products and services described on the Services are subject to change at any time without notice. From time to time there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness, accuracy, or currency of any information on the Services. We reserve the right to make changes in information about price, description, or availability without notice. If any information on the Services or your order is inaccurate, we reserve the right, without prior notice, to limit the order quantity on any product, refuse service, and/or cancel orders at any time without prior notice (including after you have submitted your order). We have made every effort to display as accurately as possible the colors of our products that appear on the Services; however, the actual color you will see will depend on your computer, and we cannot guarantee that your computer will accurately display our colors. The inclusion of any products or services on the Services does not imply or warrant that these products or services will be available over the internet or in each of our stores at any particular time. Any products and/or services described on the services are offered in jurisdictions where they may be legally offered for sale. The information on the services is not an offer or solicitation by anyone in anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or to any person to whom it is unlawful to make a solicitation.


For information regarding our Returns Policy, please visit:



In accordance with applicable state and local laws, sales tax will be applied to your order in accordance with state and local laws. Express does not retain the sales tax collected from its customers and we remit all taxes collected directly to the appropriate taxing jurisdiction. The tax rate is determined by several factors including but not limited to the items purchased, the ship-to destination and the ship-from location. The tax amount that appears in your online shopping cart/order confirmation is estimated. Because orders may be fulfilled from multiple locations across the U.S., the actual taxes charged to your credit card will be calculated based on the applicable state and local sales taxes when your order is shipped so the tax amount may change between the time your order is placed and when it ships. This could result in a sales tax charge that differs from the original estimated tax at order. The terms contained herein are subject to change as the taxation of online transactions is continually evolving. Express strives to comply with state and local tax laws as they exist currently and continues to monitor and update its taxation policies as those laws change.



Certain areas of the Site require registration or otherwise ask you to provide information to participate in certain features or access certain content. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Site, or any features at all. If you create any Account on the Site or otherwise submit information to us, you must complete the specified process by providing us with current, complete, and accurate information as requested by the applicable registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data, and any loss caused by your failure to do so is your responsibility. During the registration process, you may be asked to enter your name and valid email address and choose a password. It is entirely your responsibility to maintain the confidentiality of your password and Account(s). Additionally, you are entirely responsible for any and all activities that occur under your Account(s). You agree to notify Express immediately of any unauthorized use of any of your Accounts. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Site. Express is not liable for any loss that you may incur as a result of someone else using your password or Account(s), either with or without your knowledge, and is not responsible for any delay in shutting down your Account(s) after you have reported a breach of security to us.


If you wish to purchase any product or service made available through the Services, you may be asked to supply certain information relevant to your transaction, including without limitation your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that you have the legal right to use any credit card(s) utilized in connection with any transaction. By submitting such information, you grant us or the third party collecting that information on our behalf the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction. You understand and agree that you are charged at the time you place your order for products or services. You further understand and agree that the transaction for the purchase of products or services is final and complete at the time you are charged. You agree to pay all charges incurred by you, on your behalf, or by your Account(s) through the Services, at the price in effect when such charges are incurred. You are solely responsible for any taxes applicable to your transaction.



Periodically, links may be established from this Services to one or more external sites, services, platforms, or resources operated by unrelated third parties (the “Third Party Services”). These links are provided for your convenience only. In addition, certain Third Party Services also may provide links to the Services. These links should not necessarily be deemed to imply that Express endorses the Third Party Services or any content therein.


Express does not control and is not responsible or liable for any Third Party Services or any content, advertising, products, or other materials on or available from such Third Party Services. Access to any Third Party Services is at your own risk and Express will have no liability arising out of or related to such Third Party Services and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Services.



The use of the mobile app version of the Services requires use of a mobile device and wireless mobile data service, which must be obtained from your wireless carrier, and may require Internet access, which must be obtained from your service provider; you are responsible for obtaining and paying for such additional services and obtaining a suitable device, including without limitation all usage charges related thereto. You are required to send and receive, at your cost, electronic communications related to the Services, including without limitation, administrative messages, service announcements, diagnostic data reports, and Service updates, from Express, your mobile carrier or third party service providers. If you do not have an unlimited wireless mobile data plan, you may incur additional charges from your wireless service provider in connection with your use of the Services. You are solely responsible for obtaining any additional subscription or connectivity services or equipment necessary to access the Services, including but not limited to payment of all third party fees associated therewith, including fees for information sent to or through the Services.


Express may, at its discretion, automatically download Service updates to your device from time to time. You agree to accept these Service updates, and to pay for any costs associated with receiving them. The Services may not work with all devices or all mobile carriers. Express makes no representations that the Services will be compatible with or provided by all mobile carriers. In the event that fees are charged for the Services, or other third party service providers charge a fee for the products or services they provide, you agree to pay such fee to the respective party in exchange for your continued use of such products or services. Some Services may be subject to different or additional terms (including fees), which you will be required to agree to prior to your use of such Services.


If you download and use our mobile app Services for the iPhone or iPad: You, the end-user of this Service, acknowledge that these Terms are entered into by and between Express and its subsidiaries and affiliates, and you, and not with Apple, Inc., and Apple, Inc. is not responsible for the Services and/or the Materials. Notwithstanding the foregoing, you acknowledge that Apple, Inc. and its subsidiaries are third-party beneficiaries of these Terms and that Apple, Inc. has the right (and is deemed to have accepted the right) to enforce these Terms. You acknowledge that Apple, Inc. has no obligation whatsoever to maintain or support the Services. You acknowledge that you have reviewed and agree to the App Store Terms and Conditions (located online at, including the Usage Rules set forth therein. These Terms incorporate by reference the Licensed Application End User License Agreement (the “LAEULA”) published by Apple, Inc. (located online at For purposes of these Terms, the Services are considered the “Licensed Application” as defined in the LAEULA and Express is considered the “Application Provider” as defined in the LAEULA. If any of the Terms herein conflict with the terms of the LAEULA, these Terms shall control. In the event of any failure of the Services to conform to any applicable warranty set forth herein, you acknowledge that to the maximum extent permitted by applicable law, Apple, Inc. will have no other warranty obligation whatsoever with respect to the Services, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty. You further acknowledge and agree that in no event will Apple, Inc. be responsible for any claims relating to the Services (including, without limitation, a third party claim that the Services infringe that third party's intellectual property rights) or your use or possession of the Services, including but not limited to: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.



All donations to Express Dream Big Project fund (“Donations”) will be given to 501(c)(3) charities. You may be entitled to a tax deduction for your donation. Please consult your tax advisor. All Donations are FINAL and are not eligible for returns or exchanges. Donations not subject to tax. Donations not eligible toward certain promotions and offers, including Insider Express Cash and points, minimum purchase requirements and/or shipping offers. Other restrictions and exclusions may apply. The Small Business Relief fund is a project of, a 501(c)(3) nonprofit classified as a public charity.



The Services are provided on an “as is,” “as available” basis. To the fullest extent permitted by applicable law, no warranties, express or implied, including but not limited to those of merchantability or fitness for a particular purpose, are made with respect to the Services, or any information or software therein. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you.



Under no circumstances, including negligence, shall Express be liable for any direct, indirect, incidental, special, punitive, or consequential damages (collectively, “damages”) that result from the use of or inability to use the Services (including without limitation the site or the program), nor shall Express be responsible for any damages whatsoever that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance whether or not caused by events beyond Express’s reasonable control, including but not limited to acts of god, communications line failure, theft, destruction, or unauthorized access to the Services’ records, sites, or programs. Under no circumstances, including but not limited to a negligent act, will Express or its affiliates or agents be liable for any damage of any kind that results from the use of, or the inability to use, the Services, even if Express has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental, consequential, or other damages; as a result, the above limitation or exclusion may not apply to you, and the foregoing paragraph shall not apply to a resident of New Jersey to the extent damages to such New Jersey resident are the result of Express’s negligent, fraudulent or reckless act(s) or intentional misconduct. 


To the fullest extent permitted by applicable law, you and Express agree that notice of any claim must be provided to the other party within one year of its accrual or it is otherwise waived and time barred. 




    • Arbitration Agreement: 


Binding Individual Arbitration: Any dispute or claim arising out of or relating to these Terms, your use of the Services, products or services offered, sold, or distributed by us, your relationship with Express or any past, present, or future subsidiary, parent, brand, agent, representative, employee, officer, director or affiliate company or companies, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, (“Dispute”) will be resolved through binding individual arbitration, except (a) either you or Express may initiate in or take a Dispute to small claims court so long as it isn’t removed or appealed to a court of general jurisdiction and (b) as otherwise expressly provided herein. Whether a Dispute falls within the jurisdictional limits of small claims court is for the small claims court to decide in the first instance and otherwise for a court of competent jurisdiction to decide. Dispute shall include, but not be limited to: (a) any dispute or claim that arose before the existence of these or any prior Terms (including, but not limited to, claims relating to advertising); (b) any dispute or claim that is currently the subject of purported class action litigation in which you are not a member of a certified class; and (c) any dispute or claim that may arise after termination of these Terms and our relationship with you. Dispute, however, does not include disagreements or claims concerning patents, copyrights, trademarks, and trade secrets and claims of piracy or unauthorized use of intellectual property. The arbitrator shall decide all issues except the following (which are for a court of competent jurisdiction to decide): (a) issues that are reserved for a court in these Terms; (b) issues that relate to the scope, validity, and enforceability of the arbitration agreement, class action waiver, or any of the provisions of this Dispute Resolution Section; and (c) issues that relate to the arbitrability of any Dispute. A court of competent jurisdiction shall have the limited authority to decide if a Dispute is time-barred under contractual or statutory limitations periods or that the filing of a demand for arbitration has been authorized by the claimant. These Terms and this arbitration agreement do not prevent you from bringing a Dispute to the attention of any government agency. You and Express agree that these Terms evidence a transaction in interstate commerce and that this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and U.S. federal arbitration law and not state arbitration law. 


Mandatory Informal Dispute Resolution Process: You and we agree to work together in an effort to informally resolve any Dispute between us. The party initiating the Dispute must send the other a written notice of the Dispute that includes all of this information: (a) information sufficient to identify any transaction(s) and account(s) at issue (including receipts and product and purchase details if applicable to the Dispute); (b) the party initiating arbitration’s contact information (including name, address, telephone number, and email address) (with their counsel’s contact information, if represented); and (c) a detailed description of the nature and basis of the Dispute and the relief sought, including a detailed calculation for it. The notice must be personally signed by the party initiating the Dispute (and their counsel, if represented). If you have the Dispute with us, you must send this notice to us at Express, Attn.: Legal Department, 1 Express Drive, Columbus, Ohio 43230 or via email to If we have a Dispute with you, we will send this notice to the most recent contact information we have on file for you. For a period of 60 days from receipt of a completed notice (which can be extended by agreement of the parties), you and we (and counsel, if you and we are represented) agree to negotiate in good faith in an effort to informally resolve the Dispute. To this end, the party receiving the notice may request an individualized telephone settlement conference to aid in the resolution of the Dispute. If such a conference is requested, you and an Express representative will personally attend (with counsel, if you and we are represented). The conference will be scheduled for a mutually convenient time, which may be outside of the 60-day period. Compliance with this Mandatory Informal Dispute Resolution Process (“Process”) is a condition precedent to initiating a claim in arbitration. If the sufficiency of a notice or compliance with this Process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed. The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with this Process in arbitration. All applicable limitations periods (including statutes of limitations) will be tolled from the date of receipt of a completed notice through the conclusion of this Process. You or we may commence arbitration only if the Dispute is not resolved through compliance with this Process.


Arbitration Procedures: The arbitration shall be administered by National Arbitration and Mediation (“NAM”) and heard by a single, neutral arbitrator. Except as modified by these Terms, NAM shall administer the arbitration in accordance with their rules applicable to the nature of the Dispute, including the Comprehensive Dispute Resolution Rules and Procedures and/or the Supplemental Rules for Mass Arbitration Filings, as applicable (“NAM Rules”). The NAM Rules and fee information are available at or by contacting NAM. If NAM is unable or unwilling to administer the arbitration consistent with these Terms, the parties shall agree on an alternate administrator that will do so. If the parties cannot agree, they shall petition a court of competent jurisdiction to appoint an alternate administrator that will do so. You and Express agree that it is a material breach of these Terms to seek to initiate the arbitration with any administrator other than NAM (or an alternative administrator agreed to by the parties or appointed by the court if NAM is unable or unwilling to administer the arbitration consistent with these Terms as referenced above). The party seeking to initiate arbitration must provide the other party with the demand for arbitration as specified in the NAM Rules and this arbitration agreement. You may obtain a form to initiate arbitration at or by contacting NAM. If you are initiating arbitration, you shall serve the demand for arbitration on Express via mail to Express Attn.: Legal Department, 1 Express Drive, Columbus, Ohio 43230 or via email to If Express is initiating arbitration, we shall serve the demand for arbitration on you at the most recent contact information we have on file for you. The demand for arbitration must be personally signed by the party initiating arbitration (and their counsel, if represented). By signing the demand for arbitration, a party (and their counsel, if represented) certifies that they have complied with (a) the Process referenced above and (b) all of the requirements of Federal Rule of Civil Procedure 11(b), including that the claims and relief sought are neither frivolous nor brought for an improper purpose. The arbitrator is authorized to award any relief or impose any sanctions available under Federal Rule of Civil Procedure 11 or applicable federal or state law against all represented parties and counsel as a court would. You may choose to have the arbitration conducted by a phone, video, or in-person hearing, or solely through written submissions, except the respondent in any arbitration where the claimant is seeking $10,000 or more or injunctive relief shall have the right to elect an in-person, video, or phone hearing. You and we reserve the right to request a hearing in any matter from the arbitrator. You and an Express representative will personally appear at any hearing (with counsel, if represented). Any in-person hearing will be held in the county or parish in which you reside or at another mutually reasonably convenient location. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the fullest extent permitted by applicable law, you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. Further, unless both you and we agree otherwise, an arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class, collective, consolidated, private attorney general, or representative proceeding. An arbitrator must follow and enforce these Terms as a court would. If, after exhaustion of all appeals, any of these prohibitions on non-individualized injunctive or declaratory relief and class, collective, consolidated, private attorney general, or representative proceedings are found to be unenforceable with respect to a particular claim or request for relief (such as a request for public injunctive relief), then such a claim or request for relief will be decided by a court of competent jurisdiction, after all other claims and requests for relief are arbitrated. If this prohibition on class arbitration (set forth in the bold text above), which is an essential part of this arbitration agreement, is found to be unenforceable as to your Dispute, then the entirety of this arbitration agreement shall be null and void, and neither Express nor you shall be entitled to arbitrate the Dispute and it shall instead proceed in a court of competent jurisdiction consistent with the remainder of these Terms.


The arbitrator shall issue a reasoned written decision sufficient to explain essential findings and conclusions. The arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 after entry of an award. Judgment on any arbitration award may be entered in a court of competent jurisdiction, except an award that has been satisfied may not be entered in any court. An award shall have no preclusive effect in any other arbitration or proceeding in which you are not a named party.


Arbitration Costs: Payment of arbitration fees will be governed by the NAM Rules and fee schedule. You and we agree that the parties have a shared interest in reducing the costs and increasing the efficiencies associated with arbitration. Therefore, you and we agree that the parties (and counsel, if represented) will work together in good faith to ensure that arbitration remains economical and cost-effective for all parties. 


Additional Procedures for Mass Arbitration: You and we agree that these Additional Procedures for Mass Arbitration shall also apply if you (or your counsel, if represented) choose to bring your claim as part of a Mass Filing (defined below). If 25 or more similar Disputes (including yours) are asserted against Express by the same or coordinated counsel or are otherwise coordinated (“Mass Filing”), you understand and agree that these Additional Procedures for Mass Arbitration will apply and that they are designed to (a) efficiently lead to the streamlined resolution of claims; (b) ensure that large volume filings do not impose unnecessary burdens or impediments to the resolution and cost-effective adjudication of similar claims; and (c) preserve the integrity of the arbitration process. You also understand and agree that by choosing to bring your Dispute as part of a Mass Filing that the resolution of your Dispute might be delayed and ultimately proceed in court and not in arbitration. The parties agree that as part of these procedures, their counsel shall meet and confer in good faith in an effort to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated, and conserve the parties’ and NAM’s resources. If you choose to bring your Dispute as part of a Mass Filing, any applicable limitations periods (including statutes of limitations) shall be tolled for your Dispute from the time that your Dispute is first submitted to NAM until your Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to these procedures. If at least 200 Disputes are submitted as part of the Mass Filing, counsel for the claimants and counsel for Express shall each select 100 Disputes to proceed as cases in individual arbitrations as part of this process (either or both parties may choose to have their selections made randomly). The number of Disputes to be selected to proceed may be increased by agreement of counsel for the parties (and if there are fewer than 200 Disputes, all shall proceed individually). Each of the 200 (or fewer) cases shall be assigned to a different arbitrator and proceed individually. If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of this process. The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After these 200 (or fewer) individual arbitrations are adjudicated through award, counsel for the parties shall participate in a global mediation session with a retired federal or state court judge jointly selected by counsel in an effort to resolve the remaining Disputes and Express shall pay the mediator’s fee. Upon the completion of this mediation (and assuming counsel for the parties do not jointly agree to continue engagement through further mediation or otherwise), each remaining Dispute (if any) that is part of the Mass Filing and this global mediation session that is not settled or withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of the Terms. Notwithstanding the foregoing, counsel for the parties may mutually agree in writing to proceed with the adjudication of some or all of the remaining Disputes in individual arbitrations consistent with the process set forth in this paragraph (except Disputes shall be randomly selected and mediation shall be elective by agreement of counsel) or through another mutually-agreeable process. A court of competent jurisdiction shall have the authority to enforce the Additional Procedures for Mass Arbitration provision, including the power to enjoin the filing or prosecution of arbitrations. The Additional Procedures for Mass Arbitration provision and each of its requirements are essential parts of this arbitration agreement. If, after exhaustion of all appeals, a court of competent jurisdiction decides that the Additional Procedures for Mass Arbitration apply to your Dispute and are unenforceable, then you understand and agree that your Dispute shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of the Terms.


Future Changes to Arbitration Agreement: If we make any future changes to this arbitration agreement (other than a change to our contact information), you may reject any such change to this arbitration agreement by sending your personally signed, written notice to the following address to be received within 30 days of the change: via mail to Express Attn.: Legal Department, 1 Express Drive, Columbus, Ohio 43230 or via email to Such written notice does not constitute an opt out of arbitration altogether. By rejecting any future change to the arbitration agreement, you are agreeing that you will arbitrate any Dispute between you and Express in accordance with this version of the arbitration agreement.


    • Class Action Waiver:


You and we each agree that any proceeding, whether in arbitration or in court, shall be conducted only on an individual basis and not in a class, collective, consolidated, private attorney general, or representative action. You and we agree to waive any right to bring or to participate in such an action in arbitration or in court to the fullest extent permitted by applicable law. Notwithstanding the foregoing, the parties retain the right to participate in a class-wide settlement.


    • Jury Trial Waiver:


To the fullest extent permitted by applicable law, you and Express waive the right to a jury trial.



These Terms (including the construction, validity, interpretation, and enforceability of these Terms) and use of the Services are governed by the laws of the state of Ohio, United States of America, without regard to Ohio’s conflict of laws rules.

If the arbitration agreement is ever deemed unenforceable or void as to your Dispute, or a Dispute between the parties is not subject to arbitration, you irrevocably consent to the exclusive jurisdiction of the federal, state, and local courts that encompass Franklin County, Ohio for purposes of any legal action arising out of or related to the a Dispute or these Terms, and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to: (a) inconvenient forum or (b) any other basis or any right to seek to transfer or change venue of any such action to another court.



Except as otherwise provided herein, if any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

In addition to such other provisions hereof which, by their terms, survive any termination or expiration of these Terms, the following sections shall survive termination of these Terms: (a) Indemnification; (b) Disclaimer; (c) Limitation of Liability; (d) Dispute Resolution (including Arbitration Agreement and Small Claims; Class Action Waiver; Jury Trial Waiver); and (e) Governing Law and Venue.



Express may terminate, change, suspend or discontinue any aspect of these Services, including the availability of any features of the Services, at any time and without notice. Express also reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms in whole or in part, at any time. Express may terminate the authorization, rights and license given above at any time and without notice. Your continued use of this Services after any changes to these Terms are posted will be considered acceptance of those changes.



You agree that these Terms are supported by good and valuable consideration the receipt and sufficiency of which you hereby acknowledge. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms shall remain in full force and effect. All rights not expressly granted herein are reserved. Both you and Express acknowledge and agree that no partnership is formed and neither of you nor Express has the power or the authority to obligate or bind the other. These Terms constitute a binding agreement between you and Express, and are accepted by you upon your use of the Service. All Cardholder benefits and promotions are subject to the terms and conditions in the offer. By using the Services you represent that you are capable of entering into a binding agreement, and that you agree to be bound by these Terms.