EXPRESS MARKETPLACE RETURN POLICY
If you are not 100% satisfied with your purchase, we will accept returns of any unworn merchandise within fourteen (14) days of the original order's arrival.
Merchandise must be in unworn condition and must retain any labels attached to the garment. Merchandise must be carefully enclosed in its original packaging.
We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use.
service@alalastyle.com
Returns and refunds must be within 30 days of receiving product. Please contact hello@americanprovenance.com for assistance.
hello@americanprovenance.com
608-437-2720
Returns & Exchanges
We can not process returns for used products. Please contact us at hello@annesapothecary.com within 7 days of receiving the item for any concerns. Please attach images is applicable. We are able to process returns for unused products and replace damaged products during shipping.
Returns by mail are accepted if they arrive at our warehouse within 30 days of your delivery date. For an easy return by mail, use the return shipping label we’ve included in your box and drop your package off in the mailbox or any USPS post office. If you no longer have your return label or did not receive one, please contact us.
POLICY
Items available for return for full refund within 30 days of delivery of order. The item must be shipped out by the 15th day after arrival. You will have 30 days after purchase to exchange.
If an item is marked FINAL SALE it will not be eligible for return. All sale items are final sale.
START A RETURN OR EXCHANGE
To create a return or exchange please visit our return portal.
CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags and hygiene labels attached. Please see the tips below for keeping your items in returnable condition:
SWIMWEAR
Make note that if protective slip is removed item will not be eligible for return!
TRACKING MY RETURN
Please allow for two weeks for processing from when we receive your return. You will receive an email once your return has been processed.
REFUNDS
Returns do take us 8-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
Due to the nature of our natural ingredients and personal care and because of hygienic reasons, we, for the most part, do not except returns. If the product arrived broken or damaged, please contact us at: customersupport@mybeautycarenaturals.com.
We hope you are completely satisfied with your purchase. If, however, you need to return an item, Blind Barber accepts merchandise within 30 days of purchase, no questions asked. To return an item, please email us at sales@blindbarber.com. Include your name, order number and the reason for return so that we can continue to improve our product and service. From there, we'll promptly issue a refund.
vinnie@blindbarber.com
Boarding Pass is proud of its products. We believe in the quality of our goods. If you would like to return your purchase, please do so in its original and unused condition, within thirty (30) days of shipment by us. Please note that if your item is used, not in the original condition and not re-sellable, we offer a store credit.
Help@boardingpassnyc.com
Items may be returned or exchanged within 90 days of the purchase date. All items must be received at our warehouse and inspected before a refund or exchange can be processed. Please allow up to 72 hours for processing.
Eligibility requirements:
The item must be returned within 90 days of purchase.
A receipt or proof of purchase must be presented or accompany the item.
The item must be unused and in the same condition that it was received.
The item must be in the original packaging.
Please contact customer service at cs@resultco.com to receive instructions for a return or exchange. A RMA (return merchandise authorization) number will be generated for your request, and is required for any returns or exchanges to be processed.
Damages: Our candles are all packaged to the best of our ability to protect from damage during shipping. Should you receive a package with damaged product, please email us at info@brokentopcandleco.com within 7 calendar days of receiving your product. Please do not discard any shipping materials until a claim has been filed.
Returns & Exchanges: If buyer is for any reason unsatisfied with product selection, an exchange or return may be made within 7 calendar days of receiving the product. Candles and their containers must be in the EXACT condition received; have not been lit, scratched, labels removed, and in original packaging, etc.. Buyer will be responsible for return shipping costs. Please contact us for more information regarding returns at info@brokentopcandleco.com
orders@brokentopcandleco.com
Brooklyn Cloth
Returns are accepted within 30 days from the order date. We will accept all returns within this time frame. If you have a return outside this window we will not be able to process.
Brooklyn Cloth reserves the right to reject returned items in the event that said items appear to be worn, torn, or in any way altered from their original form at the time of purchase.
The warehouse must receive return items within 14 days of the return/exchange approval. Items received after this time may be rejected.
In order to start a return please contact us via email at support@brooklyncloth.com or call (212) 812-2731 and provide your Express order number. We’ll email you a return shipping label for you to send back the item(s) you wish to return. Once we receive the returned item(s) we will refund your account.
Brouk & Co.
We accept returns on all full-price orders within 7 days from the day the merchandise is delivered. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging and the box it came in. Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise. International orders are final sale only and may not be returned or exchanged. Brouk and Co. is not responsible for international shipments lost in transit.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
For as long as your candle has wax in it, we back it up with a 100% satisfaction guarantee.
All returns must be processed within 60 days of receiving your order and require proof of purchase.
If your order arrived damaged or if you're experiencing an issue with your product, please include photos and a detailed description in your email, and we'll get started on your exchange or replacement order ASAP.
Exceptions: we do not accept returns or offer refunds on discounted or sale items, including products purchased during a promotion, gift cards, or third party products.
How do I place a return or exchange?
Cannuka is dedicated to each customer and their experience with our products to be completely satisfactory. While we want people to love what we're making, we totally understand if things don't always work out. Please reach out to info@cannuka.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
*Note that Cannuka uses natural ingredients, and each batch can vary from time to time. If with any purchase you receive a product that is not up to standard, please let us know and we will work to replace your item.
What’s your return policy?
Reach out to us within 30 days of receiving your order and we'd be happy to help you our with a return or exchanges! Please include your order number and send an email to info@cannuka.com
You'll be refunded the full price you paid when checking out, minus original shipping charges.
How long does it take to process a return?
Please allow 5-7 business days for your refund to process.
What should I do if I receive the wrong product?
We're so sorry if you received a different product than you ordered. Please shoot us an email to orders@cannuka.com and we'd be happy to help you out.
info@cannuka.com
COURANT
If you have any issues with your order and would like to return or exchange an item, just email us at customer@staycourant.com within 30 days of receiving your order and we will send you a prepaid shipping label (for USA) via return email. You must have all original packaging (box & components inside) to qualify for a return. Items marked final sale are not eligible for returns or refunds.
courant-orders@source4.com
RETURNS
We will gladly accept returns on our full-priced merchandise. Please submit your return request via email at cs@wearcrescent.com with your order number and reason for return. Once we receive your request, we will provide you with a return label.
Please see below for our return policy:
• Return must be postmarked within 21 days of the order delivery date
• Items must be in their original condition and packaging, unworn and unwashed
• All Sale items are final sale
• Shipping and restocking charges (a flat fee of $10) will be deducted from your refund
Returns are processed within 3-5 business days upon receipt of the items in our facility. Refunds will be made in the original form of payment and depending on your credit card company it may take several business days to reflect on your account.
EXCHANGES
We are currently not able to offer exchanges. If you would like a different size, color or style, we recommend returning your item and placing a new order. Thank you for your understanding.
Return Policy
Cuffed offers free returns on US orders within 30 days of your order ship date. We do not offer free international returns. Once we receive your return, please allow 7 business days for processing. Shipping costs are not eligible for returns.
Items not eligible for returns: earrings, custom engraved pieces.
Exchanges:
Please visit our returns portal below to initiate an exchange request. Please note exchanges are subject to inventory availability when we receive your return package, and a $6 reshipment fee. Please scroll down for bracelet extenders if you would prefer to snag an extender for your bracelet instead of an exchange!
Repairs:
In the small chance your item breaks due to no fault of your own, we offer a 6 month warranty on our pieces.
Please email customercare@cuffedbynano.com with "breakage report + order #" as the subject with photos of the issue.
https://cuffedbynanollc.returnscenter.com/
Shipping Policy:
Your order will ship via USPS and will take 5-7 business days. Free shipping if you spend $100+.
customercare@cuffedbynano.com
Deny Designs
30 Days to Initiate a Return
You can initiate a return for unused items within 30 days of delivery for a refund.
Please contact support@denydesigns.com to initiate your return.
Daily Habits
If for any reason you are not satisfied with your purchase, we allow for 15 day returns and we will issue either a refund for the full amount of the purchase, or replace the product once we receive the return. Keep in mind we only accept unopened and unused products. We do not offer return labels at the moment, to make a return, please contact us at info@daily-habits.co and we will provide you the return information.
info@daily-habits.co
All products are eligible for return for our US customers within 30 days.
Please email hello@dippindaisys.com to help with the returns process, refunds may take up to 2 weeks
- Dippin' Daisy's is not taking customer phone calls
- Online purchases of qualifying products may be returned within 30 days of purchase.
- Shipping costs are non-refundable
- On the customer packing slip will be the FULL order number that they enter on our Returnly site along with their zip code, then a label will be generated.
https://dippin-daisys.returnly.com/
This link is also on the packing slip and on our sitehello@dippindaisys.com
hello@dippindaisys.com
Please email express@27augustapparel.com or call us at (213) 742-0121 to initiate your return. We want you to be satisfied with your purchase, but if you need to make a return for any reason, the items must be postmarked within 30 days of the delivery date to be eligible for a full refund.
To be eligible for full refund, your items must meet the following conditions:
1. Items must be postmarked within the 30 days of delivered date. **
2. Items must be returned unworn, unwashed, undamaged, and unused condition with original condition.
For exchanges via mail, we suggest you place a new order for the item you want and follow the return procedure for the item you wish to send back.
Shipping and handling charges are non-refundable.
- Contact care@ettitude.com for all customer enquiries, returns and exchanges
- Please include Order #, reason of return/exchange, and first and last name in the email
- Return/exchange window: 30 days from the delivery date
- Sale items are not eligible for return unless faulty
- Read FULL policy here: https://www.ettitude.com/pages/delivery-returns
care@ettitude.com
Express MRKT partners will gladly accept returns within 30 days. Please return item(s) by mail using the prepaid label and packing slip found included with your purchase.
Support@shopfelixgray.com
646-663-4575
For free returns, please reach out to us at hello@fourlaps.com for a return label. All items should be unworn, unwashed, and undamaged with the hang tags still on. Refunds will be processed in 5-10 business days after receipt, and to the original form of payment.
(Note: Shipping fees are not refundable).
With the nature of the product and hygiene policy, we only accept returns on a case by case basis within 14 days of receiving the product. Please note that a $15 shipping and processing fee will be deducted for all accepted return items and worn exchange items.
No exchange or returns for nipple covers and paper soap.
Please contact us at hello@wegatherall.com
SHIPPING
Express Marketplace items will be shipped directly from the Seller and will typically be shipped within 5-7 business days. Overnight and second day delivery are not available.
Shipping fees may apply.
RETURNS
Returns of any unused, unopened or defective merchandise can be facilitated by contacting the seller at info@guriabeachwear.com.br.
Marketplace returns will not be accepted at Express stores.
Returns must be made within 30 days of the order shipment date.
Original cost of shipping is non-refundable and additional return shipping charges may apply. Items must be unworn, unwashed and unaltered for return.
All original tags must be attached and items must be returned in original packaging.
info@guriabeachwear.com.br
Returns accepted within 15 days of delivery and must be unused.
amanda@harperari.com
ALL CLAIMS MUST BE MADE WITHIN 5 DAYS OF RECEIPT OF GOODS.
NO RETURNS WILL BE ALLOWED WITHOUT PRIOR WRITTEN AUTHORIZATION.
NO RETURNS WILL BE ACCEPTED WITHOUT RA NUMBER AND/OR LABEL.
PAYMENT SUBJECT TO TERMS ON ORDER AND INVOICE.
info@hiddenjean.com
You have 90 days to return an item, unopened and still resellable. Items that were damaged or received an incorrect item these can be returned as well.
Please email ecommerce@truebrands.com to start a return and please provide the following information below:
- Order#
- SKU & qty
- Issue
- Credit or replacement desired
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We have a 100% satisfaction guarantee. In the event that you would like to exchange or return your product, please contact info@huckstle.com. We will provide you with a return label and detailed instructions on how to process the exchange or return.
We handle returns and replacements on a case-by-case basis with the ultimate objective of making our customers happy! If you need help with a recent purchase, please email us at help@jiggypuzzles.com. Please note that JIGGY's monthly Puzzle Club puzzles are non-returnable.
help@jiggypuzzles.com
Journee Collection / Thomas & Vine / Vance Co.
Easy and no hassle returns will be accepted up to 30 days after receipt of items. Please contact customercare@journeecollection.com to begin the process. Buyer to pay return postage.
customercare@journeecollection.com
KAANAS will honor EXPRESS return policies. Please be advised that KAANAS orders cannot be returned at EXPRESS locations. Customer is responsible for returning the package to our warehouse (see address below). Our customer service hours of operation are Monday - Friday 9AM- 6PM EST. We will respond within 48 hours of receipt of your email on regular business days. All emails received on weekends will be answered the following Monday.
You have 30 days after the original purchase date to request a return for a full refund if the return is:
• Unworn
• Unwashed
• Undamaged
• Defective
• Packaged in the original shoebox with all original brand filling and labels
NOTE: If package is received after the 30-day window, the package will be sent back to the customer.
Returning your package
1. Send your purchase back to us to the following address:
a. 9901 NW 106th St #18, Medley, FL 33178, United States
2. Once tracking information is available customer must send email to info@kaanas.com with the following information:
a. Name
b. PO#
c. Tracking #
3. If the item received does not meet our requirements the package will be returned to the customer.
Sending your package
1. Securely repackage your merchandise. Cover or remove the original mailing address labels. NOTE: Please do not use your shoebox as your shipping container.
2. Ensure the merchandise is properly packaged, using the original stuffing.
3. Affix the shipping label to your package.
4. Once your return arrives back at our distribution center please allow up to 14 business days for us to process your return. You will receive an email confirmation once your return has been processed
REFUNDS
Refunds will be given in the original form of payment if the item is shipped back to our warehouse within 30 days of original purchase. All orders returned after these 30 days will be returned to the customer.
Once your refund is processed please allow an additional 5 business days for the credit to show up in your bank statement. We will, of course, try to process it as quickly as possible.
CONTACT US: If you need to speak to one of our customer service specialists regarding returns please do not hesitate to email us at info@kaanas.com for any further information you might need.
Returns of any unused, unopened or defective merchandise can be facilitated by contacting the Seller.
Marketplace returns will not be accepted at Express stores.
Returns must be made within 30 days of the order shipment date.
Original cost of shipping is non-refundable and additional return shipping charges may apply.
Items must be unworn, unwashed and unaltered for return.
All original tags must be attached and items must be returned in original packaging.
info@wbrandf.com
We hope that you'll be delighted with your order. However, if you do need to return something, here’s what to do:
1. Contact our customer services team to inform us that you'd like to make a free return. Email us at support@sleepinkip.com.
2. Once the return request is received, we’ll send through your prepaid return label. Simply print the label & affix to the package.
3. Please ensure that items are well packaged (ideally in the packaging in which they were sent) and in re-saleable condition. As soon as we have received and processed your return, we will either refund you or exchange for a different item, depending on your preference. You will receive an email notification once processed.
RETURN AND EXCHANGE POLICY:
1. We require that you return the goods to us in an unused, unwashed and otherwise re-saleable condition. For all two-piece sets, both pieces of the set must be returned together.
2. To qualify for our free returns service, you must arrange your collection through KIP., via the process detailed above. Please do not send items to us without first contacting us to request the return; returns received via other methods will be at your own expense and risk.
3. In the event of any failure to return any goods to us which have been validly cancelled, we shall have the right to charge any costs of recovery of the goods. We request that all such goods are returned within 30 days of the date of your receipt of the goods and will make refunds to you in accordance with these terms within 10 days of the date of our receipt of goods.
5. For further information you can contact one of our customer service representatives who will be happy to talk you through the procedure, simply send an email to support@sleepinkip.com.
6. All accurately returned products will be credited to the purchaser's credit card.
Returns by mail are accepted if they arrive at our warehouse within 30 days of your delivery date. For an easy return by mail, use the return shipping label we’ve included in your box and drop your package off in the mailbox or any USPS post office. If you no longer have your return label or did not receive one, please contact us.
We accept returns or exchanges 30 days from the original purchase. Products should have all tags attached and their original packages. For hygiene reasons, panties cannot be returned for refund or exchange, except where genuine issues have been identified.
Please ship any returns to the following address:
Leonisa
ATT: Express Return
5240 Langford Park Dr. Suite B
Norcross, GA 30071
malvarezma@leonisausa.com
Express Marketplace items must be returned/exchanged with the label directly. All labels and liners must be on the garment. Exchanges are only accepted, and must be done within 15 days of delivery.
sales@loveandbikinis.com
All LXR products are final sale.
Items must be returned within 60 days of purchase for a full refund.
Unfortunately, there are certain items we cannot accept as a return:
Items with "Do Not Remove" tags removed
Items that were previously exchanged can be returned, but not exchanged a second time
I've submitted my return online. What happens next?
Your return request will be processed within 14 business days of receiving your package. You'll get an email confirmation when we've initiated a refund.
Can I use one label for multiple packages in the same return?
No, you'll need to use a different shipping label for each package. Make sure the returned items in each package are represented on the return form.
Is there a shipping charge for returning an order?
If you're using our pre-paid label, returns are free on all purchases. U.S. standard shipping only. All other terms & conditions of our return policy apply, including return restrictions. Offer subject to change without notice.
How do I track my return?
If you've submitted your return request online, you can find your tracking information on the Order Status email. If you already have the tracking number, you can enter it here.
I need to reprint my return documents. What should I do?
Go to https://returns.narvar.com/upwest/returns.
Enter the last name from your billing info and the order number
Click the link under "Self-Service Exchanges & Returns" that says "Print Your Return Label"
Note: You must use your return label within 30 days of the return order being placed. A new label can be created if the first one has expired.
I received a return form and a shipping label in my package. Can I use these instead of completing my return online?
If you've already gone through the online returns process and created a new label, use the one you created online. If not, you can use the prepaid label to return via UPS.
I do not have the original packaging. What should I use to package my shipment?
You can use any standard shipping package that meets the carrier requirements.
How do I find my order number?
Your order number can be found in the order confirmation email, or on the packing slip attached to the package originally shipped to you. screen capture of order confirmation email
When will my refund be credited back to me?
Please allow 14 business days after your return has been processed. It may take additional time before your refund appears in your bank account.
Our policy lasts 15 days. We only replace items if they are defective or damaged. If you need to exchange it for the same item, please call us at 323-645-7456, or send us an email at info@materiae.com for a return authorization number.
323-645-7456
Returns on items that are not final sale are only accepted within 30 days of the order date.
All items must be returned in the original bag with all labels and tags attached.
If your order is eligible for a return you are responsible for paying for return shipping to the address provided to you via email.
Refund will only be issued back to its original form of payment.
Items received after 30 days of the original order date, damaged/altered bags, and final sale pieces are not eligible for return.
Melie Bianco reserves the right to review returned product requests and determine whether it was a factory defect or “wear and tear” impairment.
Any items returned without proper information will be refused and sent back at sender’s expense.
Melie Bianco reserves the right to asses a 15% re-stocking fee for item(s) that are not returned in original condition with tags attached and cover bag.
Melie Bianco will not be held accountable for lost packages in transit.
Original shipping charges are non-refundable.
You will receive an email when your return has been processed and credited.
info@meliebianco.com
We have a 30-day policy on all returns.
Modern Sprout is not responsible for damaged products; if your item does not arrive in good condition we will not be able to issue you a return. It is recommended that you pack the item exactly the way you received it. Please note we do not assume the cost of shipping, but you can choose whatever is the most economical for you, whether that be USPS, FedEx or UPS. Any box is fine, as long as the product is protected and comes back in the condition that it was received!
service@modsprout.com
We find that we have remarkably low return rates and are proud of the high quality product we offer. However, we understand that there may be a case in which you need to return your order and we are more than happy to work with you to resolve this issue. If you are unhappy with your purchase and would like to receive a refund or store credit please contact us at info@msskincare.co within 30 days of your purchase and a return mailing address will be provided. Exchanges will not be offered. All items purchased on sale, or using a promotional code, are final.
We will offer a refund or store credit for the cost of the item paid, but not the cost of shipping. You are responsible for all return shipping costs and we recommend that you send your return with a tracking number because MS Skincare will not be responsible for lost returns. The product must be returned in the original packaging with the original packing slip, your name, and the reason for the return.
Upon our receipt of the returned product, a full refund or store credit minus the cost of shipping, will be issued promptly.
*In the case of a defective or broken product, please email us photos of the product to info@msskincare.co
How soon can I expect my order?
Our goal is to ship your order as quickly as possible. Please allow up to 2 business days for orders to process (if you order on Monday, your order should ship out on Tuesday or Wednesday), regardless of the shipping option selected. Orders are typically shipped within 1-3 days, but we do not guarantee a specific ship date. If you need your order by a specific date, please contact us. Please note that transit times for each shipping carrier may vary. MS Skincare is not responsible for any delay in delivery once your order has been picked up by a shipping carrier. Express shipping options and any other third-party fees are non-refundable.
For hygienic reasons, skincare products cannot be returned. If you feel you have a special circumstance or if the product sent to you has a defect, please contact hello@nashandjones.com.
All NOOD items are final sale.
hello@lovenood.com
We want you to love your No B.S. products, which is why we give you up to 30 days from the date of purchase to let us know if you would like to return or exchange a product. Just send an email to contact@livenobs.com and we'll provide the return authorization and mailing information.
If the return is a result of our error, we will cover the shipping cost by sending you a prepaid shipping label.
This policy doesn’t apply to international orders.
In order to offer the best experience to as many guests as possible, No B.S. reserves the right to limit returns if we have reason to suspect misuse of our generous policies (such as excessive returns, reseller activity, or fraud).
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please reach out to support@noshinku.com for assistance.
Returns & Refunds
We accept products for returns only if requests are submitted within 21 days of receiving the order (in its entirety).
Upon receiving the returned Nuria Product(s) from you, we will process any refund due to you as soon as possible less the cost of shipping. Your refund will be applied via your original form of payment. Please note, your original shipping charges and your cost of returning the Nuria Product(s) are not refunded. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid. For more information about returns and exchanges, please see our terms of service.
Missing or Damaged Packages
If your Nuria package was damaged during shipment, save the box and merchandise and notify us immediately at service@nuriabeauty.com. We will arrange for FedEx to pick up and inspect the damaged package and the damaged items will be replaced.
If your Nuria package is missing, please have a look around your property to see if it was tucked away out of sight. Please check around all entrances, including around the garage. You could also check with the people who live with you, and ask your neighbors if they didn’t perhaps pick up the package for you.
If the Nuria package is still not found, we will start a trace with FedEx, and take the required follow-up steps. This process takes approximately 3-5 business days. You can help to expedite the process by contacting FedEx at 1-800-463-3339, and providing your tracking number and other relevant information. We cannot replace packages until they have been confirmed missing.
service@nuriabeauty.com
We provide free 30-day exchanges/returns on all bras. To be eligible, we must receive the items you wish to exchange or return within 30 days of the date on which your order was placed. Underwear, socks, and nipple covers are final sale.
Returns with full refund are accepted within 7 days of delivery and must be in original condition and packaging unopened. Please contact us at hello@penandpillar.com and we will give you next steps.
hello@penandpillar.com
You may return unworn, unwashed and unaltered items purchased from Pocket Square Clothing for a full refund, exchange, or store credit within 30 days from receiving your order. Any items that are returned damaged or worn will not be refunded or returned. If there are mistakes or issues with your product or order upon receipt, we will gladly make exchanges or refunds. Please contact us at support@pocketsquareclothing.com with the order number and item(s) you wish to return or exchange. No refunds or adjustments will be made for any original shipping and/or handling charges. At this time we do not offer free shipping for returns or exchanges unless mistakes or issues are made on our behalf.
30 days from order and must be unopened for full refund.
Customer pays shipping back to RAZOR MD.
Refund@RAZORMD.com
If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, less the cost of shipping. Refunds will be credited to the original credit card used for payment. Purchases of gift certificates and sale items cannot be returned for a refund.Naturally, we cannot take returns on any opened/used products.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Gift cards are non-returnable
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, here's how:
- Choose the products you wish to return or exchange from your order
- Send all items back to us using the label provided so we can make sure to track your stuff. We are unable to refund lost returns using labels other than our own
- If you experience technical difficulties, try disabling all ad blockers or email us at hello@rebodyactive.com // Subject "Returns / Order #"
It normally takes 1-3 business days to process your returned item from day of receipt. Refunds and store credits may take 7-10 business days depending on the bank's process time.
There is a $7 shipping and restocking fee for returned items, which will be deducted from the order amount
We are unable to refund lost and damaged items.
Recover accepts returns on items within 10 days of the date the item was delivered. In order to qualify for a return or exchange, items must be unused, in new condition with the original packaging. Recover will issue a full refund for the item, however the customer must pay for the return shipping fee unless the item sent was incorrect or damaged.
To begin the return or exchange process, you must receive a RA# by emailing info@getrecover.com or calling 503-941-0879 with your Order ID and a description of why you would like to return the item.
503-941-0879
info@getrecover.com
You can always exchange or return an order (within the contiguous U.S.) if the items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles) in their original packaging. The return request is submitted within 30 days of when the order was placed.
support@s3.gorgias.io
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 7-10 days to appear.
expressdropship@qhdistribution.com
We hope you love your new purchase, however we know that you may need to return items from time to time. You can email us at support@ripe.com.au should you wish to return your item to receive an authorization number.
If you have a change of mind, we accept returns online on full priced garments, provided they are unworn, unwashed, in original condition (including all tags attached), accompanied by your original receipt and returned within 14 days of delivery.
hello@ripe.com.au
We offer returns on all items within 30 days of when the order was received. We only accept returns that are in unworn, original condition with tags attached. Unfortunately we do not offer exchanges. Original cost of shipping is non-refundable. Please reach out directly to Brittney@sandiegohat.com for assistance with returns and additional questions.
Due to the made to order nature of our jewelry, all sales are final. We unfortunately do not accept any returns. If your order arrives damaged or we made a mistake, please contact us at orders@setandstones.com within 7 days of receipt.
If we made a mistake, the original cost of shipping is non-refundable and additional return shipping charges may apply.
We hope you enjoy every Sigma product you purchase! However, if you are unsatisfied with the product(s) you have received, we will be happy to process a refund or an exchange for you.
Returns received within 59 days of the original transaction date are eligible for a refund to the original form of payment. Returns received within 60-90 days from the original transaction date will be processed as a store credit or exchange. Any returns received after 90 days will be returned to the sender.
Original shipping and return shipping charges are the responsibility of the customer and non-refundable.
Please retain the tracking number of your return package for your records. Sigma is not responsible for return packages that are not received at our office.
When returning orders in full, free gifts must also be returned. No refund of any kind will be issued until the free gift is received.
Gift recipients may return items for an exchange or store credit when original order number is provided.
We reserve the right to deny a return request if excessive returns history is indicative of wardrobing.
Free gifts are not eligible for exchange.
To begin your return, submit an RMA at sigmabeauty.com. Once your RMA is accepted, you will receive a confirmation email with further instructions.
contact@sigmabeauty.com
Our brand philosophy means we aim to uphold high standards of quality and customer satisfaction. We understand how important it is to find the perfect products for your home. We want to make sure you are 100% satisfied!
You may return products subject to the conditions described below. Return shipping is free for orders over $65. Refunds will be issued in the form of the original payment and will arrive within 10 business days from the time of the processed return.
For any authorized return where the order value was equal to or above $65, we’ll cover the return shipping for packages being shipped from the continental U.S. For orders under $65, the customer is responsible for the return shipping cost.
Clothing/loungewear products may be returned or exchanged within 30 days, and must be unworn and returned in original packaging with all tags attached/included.
Essential oils are final sale.
care@sijohome.com
If you are not completely satisfied with your online purchase, you can send it back to us for an exchange or refund within 15 days of purchase. To be eligible for an exchange or return, the item must be unused, undamaged, and sent back with tags, in its original packaging accompanied by the sale confirmation. Currently, we offer exchanges for the same item.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be refunded.
If you need to return your purchase, send us an email at orders@sovereigncode.com
All returns and exchanges must be made within 30 days of date of purchase. If you have a receipt, please include it with the returned item and we can reimburse or credit you the original purchase price, in the original form of payment less $7.95 for the cost of return shipping.
If you do not have a receipt please provide as much information about the purchase as possible so we can try to locate any records of your purchase. If we cannot locate them, we will reimburse you with a Stowaway Collection gift card for the current selling price of the item less the cost of $7.95 for return shipping.
If it is over 30 days since your purchase, unfortunately we cannot offer you a refund or exchange.
To initiate a return or exchange, please email customerservice@stowawaycollection.com and we will issue you a return shipping label. To return your product, please reuse the bag the original shipment arrived in and peel and stick the re-sealable seal. Place the provided return mailing label on the package and drop it off at your local USPS office. If this is an exchange, please provide us with the details of the item for which you wish to exchange the return, including item name, color and size.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit less $7.95 will automatically be applied to your credit card or original method of payment. Most credit card companies post refunds within one week. If you still do not see the refund, please contact your credit card company or bank.
Customerservice@stowawaycollection.com
Returns are accepted up to 30 days after purchase.
info@sunkissedwear.com
Your satisfaction is important to us. If any product, for any reason, does not meet your expectations, you may return it for a complete refund of the purchased product price within 30 days of placing your order. You will not be refunded for the original shipping costs. All items must be unused with labels or tags attached. Items returned in any other condition will not be accepted nor will a refund be issued. You are responsible for any return shipping fees.
To start the return process, please submit your request to info@swiglife.com. Once your return has been received at our facility, your return will be processed & refunded within 7-10 business days.
info@swiglife.com
If for some reason you are not satisfied with your order we will happily exchange or refund your purchase within 30 days of shipment confirmation. All items must be returned in unworn condition with original tags. Please email or call us for assistance in exchanging your item as we will be able to help you find a better fit.
To return your item by mail, please include the packing slip receipt.
We know how important healthy hair is, and the satisfaction of our customers is a top priority for us.
If you aren't satisfied with the Together Beauty product you purchased, we will issue a full refund and cover the return shipping cost for requests made within 30 days of the purchase date.
When we receive the returned Together Beauty product(s) from you, we will process your refund via your original form of payment.
service@togetherbeauty.com
Items must be returned within 60 days of purchase for a full refund.
Unfortunately, there are certain items we cannot accept as a return:
Items with "Do Not Remove" tags removed
Items that were previously exchanged can be returned, but not exchanged a second time
I've submitted my return online. What happens next?
Your return request will be processed within 14 business days of receiving your package. You'll get an email confirmation when we've initiated a refund.
Can I use one label for multiple packages in the same return?
No, you'll need to use a different shipping label for each package. Make sure the returned items in each package are represented on the return form.
Is there a shipping charge for returning an order?
If you're using our pre-paid label, returns are free on all purchases. U.S. standard shipping only. All other terms & conditions of our return policy apply, including return restrictions. Offer subject to change without notice.
How do I track my return?
If you've submitted your return request online, you can find your tracking information on the Order Status email. If you already have the tracking number, you can enter it here.
I need to reprint my return documents. What should I do?
Go to https://returns.narvar.com/upwest/returns.
Enter the last name from your billing info and the order number
Click the link under "Self-Service Exchanges & Returns" that says "Print Your Return Label"
Note: You must use your return label within 30 days of the return order being placed. A new label can be created if the first one has expired.
I received a return form and a shipping label in my package. Can I use these instead of completing my return online?
If you've already gone through the online returns process and created a new label, use the one you created online. If not, you can use the prepaid label to return via UPS.
I do not have the original packaging. What should I use to package my shipment?
You can use any standard shipping package that meets the carrier requirements.
How do I find my order number?
Your order number can be found in the order confirmation email, or on the packing slip attached to the package originally shipped to you. screen capture of order confirmation email
When will my refund be credited back to me?
Please allow 14 business days after your return has been processed. It may take additional time before your refund appears in your bank account.
Returns of any unused, unopened or defective merchandise can be facilitated by contacting the Seller.
Marketplace returns will not be accepted at Express stores. Returns must be made within 30 days of the order shipment date. Original cost of shipping is non-refundable and additional return shipping charges may apply. Items must be unworn, unwashed and unaltered for return. All items that are delivered with a protected film, are not eligible for returns if the film is removed. All original tags must be attached and items must be returned in original packaging. Please contact warehouse@justaccessinc.com to initiate your return.
If you are not 100% satisfied with your purchase, you can return it directly to the seller, Vincero Collective, within 365 days without processing fees. Returned items must be received in new, unused and re-sellable condition. The original packaging and any protective coverings and product information must still be on the product and in the packaging. To initiate a return, please contact the seller at support@vincerocollective.com and provide your order number in your request.
If item arrives damaged or defective, w&p will replace!
wanp-orders@source4.com
We will gladly accept returns within 14 days for unopened, unused merchandise. Shipping fees apply. To report damaged goods, please send picture documentation of item(s) and packaging/ box within 7 days of receipt and replacement goods will be sent out to you immediately. Email us at hello@wintonandwaits.com
Free Returns on all orders within 7 days of receiving item. Shoes may not be worn or damaged in any way.
561-989-8421
zerOz
Stuff happens … you may want a different color or design or you just can’t let go of a few credit cards. Please send your un-used wallet back to zerOz for an exchange or a return.
Returns must be made within 30 days of the order shipment date.
Original cost of shipping is non-refundable and additional return shipping charges may apply.
Your zerOz must still be in new condition and not used. Please send back with all original packaging materials.
Please contact exp@zeroz.com to initiate your return.