EXPRESS MARKETPLACE RETURN POLICY
If you are not 100% satisfied with your purchase, we will accept returns of any unworn merchandise within fourteen (14) days of the original order's arrival.
Merchandise must be in unworn condition and must retain any labels attached to the garment. Merchandise must be carefully enclosed in its original packaging.
We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use.
service@alalastyle.com
Clients will contact us by email including their order number, email & product to be returned.
We'll create and send them the prepaid label so they can leave their package on the correspondent logistics points.
We'll follow the package and as soon as we receive it and check everything is OK, we'll proceed to do the refund.
TruLogic - EZI - Alohas Sandals
5401 NW 72nd Ave.
Miami, FL
33166-4941
marketplaces@alohassandals.com
Returns and refunds must be within 30 days of receiving product. Please contact hello@americanprovenance.com for assistance.
hello@americanprovenance.com
608-437-2720
Returns by mail are accepted if they arrive at our warehouse within 30 days of your delivery date. For an easy return by mail, use the return shipping label we’ve included in your box and drop your package off in the mailbox or any USPS post office. If you no longer have your return label or did not receive one, please contact us.
We offer returns of unopened items to unsatisfied customers within 30 days of receipt. Please email support@barefootscientist.com for more details.
support@barefootscientist.com
We offer returns on all items within 30 days of when the order was received. We only accept returns that are in unworn, original condition with tags attached. Unfortunately we do not offer exchanges. A $6.00 re-stocking fee will be deducted per return. Worn items returned are subject to a $30 processing fee. Please reach out directly to help@bbdakota.com for assistance with returns and additional questions.
We hope you are completely satisfied with your purchase. If, however, you need to return an item, Blind Barber accepts merchandise within 30 days of purchase, no questions asked. To return an item, please email us at sales@blindbarber.com. Include your name, order number and the reason for return so that we can continue to improve our product and service. From there, we'll promptly issue a refund.
vinnie@blindbarber.com
Boarding Pass is proud of its products. We believe in the quality of our goods. If you would like to return your purchase, please do so in its original and unused condition, within thirty (30) days of shipment by us. Please note that if your item is used, not in the original condition and not re-sellable, we offer a store credit.
Help@boardingpassnyc.com
We offer free returns for all watches in new condition purchased on our website. You have 30 days from the day you receive your shipment to postmark your items for return. Use the pre-paid return label included in your original shipment.
866-408-1600
support@bredawatch.com
Damages: Our candles are all packaged to the best of our ability to protect from damage during shipping. Should you receive a package with damaged product, please email us at info@brokentopcandleco.com within 7 calendar days of receiving your product. Please do not discard any shipping materials until a claim has been filed.
Returns & Exchanges: If buyer is for any reason unsatisfied with product selection, an exchange or return may be made within 7 calendar days of receiving the product. Candles and their containers must be in the EXACT condition received; have not been lit, scratched, labels removed, and in original packaging, etc.. Buyer will be responsible for return shipping costs. Please contact us for more information regarding returns at info@brokentopcandleco.com
orders@brokentopcandleco.com
Brooklyn Cloth
Returns are accepted within 30 days from the order date. We will accept all returns within this time frame. If you have a return outside this window we will not be able to process.
Brooklyn Cloth reserves the right to reject returned items in the event that said items appear to be worn, torn, or in any way altered from their original form at the time of purchase.
The warehouse must receive return items within 14 days of the return/exchange approval. Items received after this time may be rejected.
In order to start a return please contact us via email at support@brooklyncloth.com or call (212) 812-2731 and provide your Express order number. We’ll email you a return shipping label for you to send back the item(s) you wish to return. Once we receive the returned item(s) we will refund your account.
For as long as your candle has wax in it, we back it up with a 100% satisfaction guarantee.
All returns must be processed within 60 days of receiving your order and require proof of purchase.
If your order arrived damaged or if you're experiencing an issue with your product, please include photos and a detailed description in your email, and we'll get started on your exchange or replacement order ASAP.
Exceptions: we do not accept returns or offer refunds on discounted or sale items, including products purchased during a promotion, gift cards, or third party products.
How do I place a return or exchange?
Cannuka is dedicated to each customer and their experience with our products to be completely satisfactory. While we want people to love what we're making, we totally understand if things don't always work out. Please reach out to info@cannuka.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
*Note that Cannuka uses natural ingredients, and each batch can vary from time to time. If with any purchase you receive a product that is not up to standard, please let us know and we will work to replace your item.
What’s your return policy?
Reach out to us within 30 days of receiving your order and we'd be happy to help you our with a return or exchanges! Please include your order number and send an email to info@cannuka.com
You'll be refunded the full price you paid when checking out, minus original shipping charges.
How long does it take to process a return?
Please allow 5-7 business days for your refund to process.
What should I do if I receive the wrong product?
We're so sorry if you received a different product than you ordered. Please shoot us an email to orders@cannuka.com and we'd be happy to help you out.
info@cannuka.com
To make a return, you may request a return label from stella@clecosmetics.com. Please be advised that CLE Cosmetic orders cannot be returned at Express locations. If the product is unopened, unused and contained in the original packaging, we will be able to provide a refund within 30 days after you receive your package. For any questions, please contact stella@clecosmetics.com.
Our days and hours of operation are Monday-Friday 10am-6pm PST with the exception of major holidays. We will respond within 24 hours on business days.
COURANT
If you have any issues with your order and would like to return or exchange an item, just email us at customer@staycourant.com within 30 days of receiving your order and we will send you a prepaid shipping label (for USA) via return email. You must have all original packaging (box & components inside) to qualify for a return. Items marked final sale are not eligible for returns or refunds.
courant-orders@source4.com
Returns of any unused, unopened or defective merchandise can be facilitated by contacting the Seller.
Marketplace returns will not be accepted at Express stores.
Returns must be made within 30 days of the order shipment date.
Original cost of shipping is non-refundable and additional return shipping charges may apply.
Items must be unworn, unwashed and unaltered for return.
All original tags must be attached and items must be returned in original packaging.
Please contact support@cozyearth.com
RETURNS
We will gladly accept returns on our full-priced merchandise. Please submit your return request via email at cs@wearcrescent.com with your order number and reason for return. Once we receive your request, we will provide you with a return label.
Please see below for our return policy:
• Return must be postmarked within 21 days of the order delivery date
• Items must be in their original condition and packaging, unworn and unwashed
• All Sale items are final sale
• Shipping and restocking charges (a flat fee of $10) will be deducted from your refund
Returns are processed within 3-5 business days upon receipt of the items in our facility. Refunds will be made in the original form of payment and depending on your credit card company it may take several business days to reflect on your account.
EXCHANGES
We are currently not able to offer exchanges. If you would like a different size, color or style, we recommend returning your item and placing a new order. Thank you for your understanding.
Deny Designs
30 Days to Initiate a Return
You can initiate a return for unused items within 30 days of delivery for a refund.
Please contact support@denydesigns.com to initiate your return.
Please email hello@dippindaisys.com to help with the returns process, refunds may take up to 2 weeks
- Dippin' Daisy's is not taking customer phone calls
- Online purchases of qualifying products may be returned within 30 days of purchase.
- Shipping costs are non-refundable
- On the customer packing slip will be the FULL order number that they enter on our Returnly site along with their zip code, then a label will be generated.
https://dippin-daisys.returnly.com/
This link is also on the packing slip and on our sitehello@dippindaisys.com
hello@dippindaisys.com
Check merchandise immediately. All claims of damage or exchanges must be made within 30 days of receipt of goods with prior notification by email ONLY. Refunds or exchanges are given at customer’s request. Customer is responsible for return shipping fees unless goods are damaged or defective. Any items with sign of wear, label changes, etc, will not be accepted. To return an item, please contact us by email first at sales@emoryparkclothing.com for instructions. Please include your order number. By shopping with us, you agree to our terms and conditions.
sales@emoryparkclothing.com
Please email express@27augustapparel.com or call us at 213-514-5868 to initiate your return. We want you to be satisfied with your purchase, but if you need to make a return for any reason, the items must be postmarked within 30 days of the delivery date to be eligible for a full refund.
To be eligible for full refund, your items must meet the following conditions:
1. Items must be postmarked within the 30 days of delivered date. **
2. Items must be returned unworn, unwashed, undamaged, and unused condition with original condition.
For exchanges via mail, we suggest you place a new order for the item you want and follow the return procedure for the item you wish to send back.
Shipping and handling charges are non-refundable.
- Contact care@ettitude.com for all customer enquiries, returns and exchanges
- Please include Order #, reason of return/exchange, and first and last name in the email
- Return/exchange window: 30 days from the delivery date
- Sale items are not eligible for return unless faulty
- Read FULL policy here: https://www.ettitude.com/pages/delivery-returns
care@ettitude.com
Express MRKT partners will gladly accept returns within 30 days. Please return item(s) by mail using the prepaid label and packing slip found included with your purchase.
Support@shopfelixgray.com
646-663-4575
EFMJUSA wants you to be completely satisfied with your purchase.
Returns are accepted for refund, exchange or store credit within 30 DAYS of purchase. Merchandise must have all original tags and labels attached, must not have been worn, altered or washed, and must be in a new and unused condition. Merchandise marked as "final sale" are not eligible for return, exchange or store credit.
Only merchandise purchased from express.com will be accepted for returns or exchanges. Merchandise purchased from other specialty stores or department stores must be returned to the store from which it was originally purchased.
In the event that we ship the wrong item, or the item is defective, FMJUSA will cover the shipping cost to have it sent back, as well as the replacement being sent to you. For all other returns/exchanges, the buyer is responsible for the return shipping to FMJUSA.
To initiate a return, please email us at cs@fmjusainc.com with the following information.
- Order Number
- Style/s you would like to return or exchange
- Reason for return or exchange
- If only returning, please specify refund or store credit
We will get back to you within one business day with a return authorization number.
For free returns, please reach out to us at hello@fourlaps.com for a return label. All items should be unworn, unwashed, and undamaged with the hang tags still on. Refunds will be processed in 5-10 business days after receipt, and to the original form of payment.
(Note: Shipping fees are not refundable).
General Returns
If you wish to return the product for whatever reason, we have a 30 day satisfaction policy. Simply contact customer service at support@foxybae.com and we will be happy to assist you. Due to safety and usage, liquids items are non refundable. Sale items as well as purchases older than 30 days will not be eligible for returns. It is important to note that all items purchased using a promotion, sale or coupon code are Final Sale and can not be returned.
Note: Should you choose to return a Final Sale item, FoxyBae reserves the right to apply a 50% restocking fee so long as the item is sent back in accordance with our Return Policy and is in resalable condition.
Returning an item
Please follow the steps below to enable us to process your return:
1. Contact our customer service either through e-mail or phone to create a return ticket.
2. Re-pack the product(s) in its original packaging and include all warranty cards, manuals and accessories and protective packaging. (To be accepted for return, all products must be returned in the original box containing all original product packaging and accessories.)
3. Fill out the back of your invoice noting reason for return. This will help you to provide us with the details that will make your return process as fast and simple as possible.
4. Send the package, with the completed returns form, to the address below. For your protection we recommend you use a registered delivery service, insured to the value of your parcel.
FoxyBae Returns
4801 Pembroke Rd.
Hollywood, FL, 33021
Note: A copy of your original receipt or printed order confirmation email must be attached to this form. Any item sent to FoxyBae without receipt of purchase will be returned to sender. Unless you have written authorization from FoxyBae.
We will notify you via e-mail when we have processed your refund. Shipping and handling charges are not refundable unless the product was damaged during delivery or if the wrong item was shipped.
*We recommend shipping your tool via a carrier who issues a tracking numbers and requires a signature. Please ensure that your package is protected during transit, we are not responsible for tools that are damaged or lost during the shipping process. Please DO NOT SEND IN A PADDED ENVELOPE*
Should you have any questions or order inquiries, please contact our customer service department at 954-326-3932 or office@foxybae.com
Free Returns on all orders within 7 days of receiving item. Shoes may not be worn or damaged in any way.
561-989-8421
If you’re not completely satisfied with your purchase, all USA orders can be returned free of charge using our pre-paid service with the USPS. All items must be returned unworn in their original packaging and within 60 days of receipt. To return your items please follow the guide on your delivery note.
If you have any other issues in relation to your order please
contact customerenquiries@golausa.com
Returns accepted within 15 days of delivery and must be unused.
amanda@harperari.com
Honeydew Intimates
Hey, sometimes things don't work out, THAT'S OK! We want our customers to feel confident while shopping with us and we will gladly help provide the best shopping experience possible. Should you need to return or exchange your items, We love you and want you to LOVE your dew!
Honeydew Intimates maintains a 30 day return policy. No refunds or exchanges will be provided 30 days after purchase. Due to state law, items much be in new unworn condition with the original price ticket.
emcs@hdew.net
818-717-9717
You have 90 days to return an item, unopened and still resellable. Items that were damaged or received an incorrect item these can be returned as well.
Please email ecommerce@truebrands.com to start a return and please provide the following information below:
- Order#
- SKU & qty
- Issue
- Credit or replacement desired
We handle returns and replacements on a case-by-case basis with the ultimate objective of making our customers happy! If you need help with a recent purchase, please email us at help@jiggypuzzles.com. Please note that JIGGY's monthly Puzzle Club puzzles are non-returnable.
help@jiggypuzzles.com
Journee Collection
Easy and no hassle returns will be accepted up to 30 days after receipt of items. Please contact customercare@journeecollection.com to begin the process. Buyer to pay return postage.
customercare@journeecollection.com
KAANAS will honor EXPRESS return policies. Please be advised that KAANAS orders cannot be returned at EXPRESS locations. Customer is responsible for returning the package to our warehouse (see address below). Our customer service hours of operation are Monday - Friday 9AM- 6PM EST. We will respond within 48 hours of receipt of your email on regular business days. All emails received on weekends will be answered the following Monday.
You have 30 days after the original purchase date to request a return for a full refund if the return is:
• Unworn
• Unwashed
• Undamaged
• Defective
• Packaged in the original shoebox with all original brand filling and labels
NOTE: If package is received after the 30-day window, the package will be sent back to the customer.
Returning your package
1. Send your purchase back to us to the following address:
a. 9901 NW 106th St #18, Medley, FL 33178, United States
2. Once tracking information is available customer must send email to info@kaanas.com with the following information:
a. Name
b. PO#
c. Tracking #
3. If the item received does not meet our requirements the package will be returned to the customer.
Sending your package
1. Securely repackage your merchandise. Cover or remove the original mailing address labels. NOTE: Please do not use your shoebox as your shipping container.
2. Ensure the merchandise is properly packaged, using the original stuffing.
3. Affix the shipping label to your package.
4. Once your return arrives back at our distribution center please allow up to 14 business days for us to process your return. You will receive an email confirmation once your return has been processed
REFUNDS
Refunds will be given in the original form of payment if the item is shipped back to our warehouse within 30 days of original purchase. All orders returned after these 30 days will be returned to the customer.
Once your refund is processed please allow an additional 5 business days for the credit to show up in your bank statement. We will, of course, try to process it as quickly as possible.
CONTACT US: If you need to speak to one of our customer service specialists regarding returns please do not hesitate to email us at info@kaanas.com for any further information you might need.
We hope that you'll be delighted with your order. However, if you do need to return something, here’s what to do:
1. Contact our customer services team to inform us that you'd like to make a free return. Email us at support@sleepinkip.com.
2. Once the return request is received, we’ll send through your prepaid return label. Simply print the label & affix to the package.
3. Please ensure that items are well packaged (ideally in the packaging in which they were sent) and in re-saleable condition. As soon as we have received and processed your return, we will either refund you or exchange for a different item, depending on your preference. You will receive an email notification once processed.
RETURN AND EXCHANGE POLICY:
1. We require that you return the goods to us in an unused, unwashed and otherwise re-saleable condition. For all two-piece sets, both pieces of the set must be returned together.
2. To qualify for our free returns service, you must arrange your collection through KIP., via the process detailed above. Please do not send items to us without first contacting us to request the return; returns received via other methods will be at your own expense and risk.
3. In the event of any failure to return any goods to us which have been validly cancelled, we shall have the right to charge any costs of recovery of the goods. We request that all such goods are returned within 30 days of the date of your receipt of the goods and will make refunds to you in accordance with these terms within 10 days of the date of our receipt of goods.
5. For further information you can contact one of our customer service representatives who will be happy to talk you through the procedure, simply send an email to support@sleepinkip.com.
6. All accurately returned products will be credited to the purchaser's credit card.
We will gladly accept returns of unused, unworn, or defective merchandise with all tags attached up to 30 days from the date of receipt for a full refund of the product price not including shipping.
Return Process:
• Note the quantity and reason for return on your packing list.
• Pack your return securely, in the original package if possible, and include your completed packing list.
• Take the package to your nearest UPS/FedEx center. We recommend insuring your return.
All Merchandise must be returned to:
La Regale Returns
2501 E. Orangethorpe Avenue.
Fullerton, CA 92831
If you no longer have a copy of your packing slip and wish to obtain one, please request one by emailing info@LaRegale.com. Customer will be responsible for all return shipping costs unless the product(s) received was damaged or defective or if the product was incorrectly shipped (incorrect item shipped). Failure to return merchandise as listed above will result in the product being returned without credit and at the expense of the customer. You will be notified via email once your return has been received, inspected, approved and a credit has been processed. Please allow 15 days for your return to be processed.
212-354-7744
Items must be returned within 60 days of purchase for a full refund.
Unfortunately, there are certain items we cannot accept as a return:
Items with "Do Not Remove" tags removed
Items that were previously exchanged can be returned, but not exchanged a second time
I've submitted my return online. What happens next?
Your return request will be processed within 14 business days of receiving your package. You'll get an email confirmation when we've initiated a refund.
Can I use one label for multiple packages in the same return?
No, you'll need to use a different shipping label for each package. Make sure the returned items in each package are represented on the return form.
Is there a shipping charge for returning an order?
If you're using our pre-paid label, returns are free on all purchases. U.S. standard shipping only. All other terms & conditions of our return policy apply, including return restrictions. Offer subject to change without notice.
How do I track my return?
If you've submitted your return request online, you can find your tracking information on the Order Status email. If you already have the tracking number, you can enter it here.
I need to reprint my return documents. What should I do?
Go to https://returns.narvar.com/upwest/returns.
Enter the last name from your billing info and the order number
Click the link under "Self-Service Exchanges & Returns" that says "Print Your Return Label"
Note: You must use your return label within 30 days of the return order being placed. A new label can be created if the first one has expired.
I received a return form and a shipping label in my package. Can I use these instead of completing my return online?
If you've already gone through the online returns process and created a new label, use the one you created online. If not, you can use the prepaid label to return via UPS.
I do not have the original packaging. What should I use to package my shipment?
You can use any standard shipping package that meets the carrier requirements.
How do I find my order number?
Your order number can be found in the order confirmation email, or on the packing slip attached to the package originally shipped to you. screen capture of order confirmation email
When will my refund be credited back to me?
Please allow 14 business days after your return has been processed. It may take additional time before your refund appears in your bank account.
Our policy lasts 15 days. We only replace items if they are defective or damaged. If you need to exchange it for the same item, please call us at 323-645-7456, or send us an email at info@materiae.com for a return authorization number.
323-645-7456
Returns on items that are not final sale are only accepted within 30 days of the order date.
All items must be returned in the original bag with all labels and tags attached.
If your order is eligible for a return you are responsible for paying for return shipping to the address provided to you via email.
Refund will only be issued back to its original form of payment.
Items received after 30 days of the original order date, damaged/altered bags, and final sale pieces are not eligible for return.
Melie Bianco reserves the right to review returned product requests and determine whether it was a factory defect or “wear and tear” impairment.
Any items returned without proper information will be refused and sent back at sender’s expense.
Melie Bianco reserves the right to asses a 15% re-stocking fee for item(s) that are not returned in original condition with tags attached and cover bag.
Melie Bianco will not be held accountable for lost packages in transit.
Original shipping charges are non-refundable.
You will receive an email when your return has been processed and credited.
info@meliebianco.com
All unopened/unused items purchased from MeMoi may be submitted for a full refund/exchange, within 7 days from receiving your order. Due to sanitary issues, we cannot accept open items.
To initiate an exchange/return, please contact express@memoi.com. For returns, please provide the order number. For exchanges, please provide the order number and the item to be exchanged.
We do not offer free shipping for returns or exchanges unless mistakes are made on our behalf. Please note that refunds do not include shipping charges.
Hours of Operation:
Monday – Thursday: 9AM – 5PM EST
Friday: 9AM – 12PM
Saturday – Sunday: Closed
Please allow 14 days for refunds and exchanges.
express@memoi.com
RETURNS
We want you to be completely happy with your new purchase. If you don't love it, send it back, it's that easy!
We will gladly accept unworn, unaltered or unused merchandise in sell-able condition for a full refund within 21 days of purchase.
How to Return:
Go to the following link (http://www.urbanexpressions.net/pages/return-policy) to complete your RMA Request Form. Someone will review your request, verify your information and email you back with further instructions.
Please keep merchandise in its original packaging and enclose a copy of your RMA form inside of the box.
Please indicate the RMA number on the outside of the box where it is visible. Without this RMA number, the processing of your return may be delayed and/or denied.
If a pre-paid shipping label is needed, customer service can provide one for a fee of $15. Please make sure to indicate how you wish to return your merchandise in your RMA request form.
Drop the package off at your nearest FedEx drop-off location.
Please allow 14 business days for us to receive and process your return merchandise.
We'll refund the price of the merchandise including any taxes you were charged (excluding duties and all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.
EXCHANGES
At this time, Urban Expressions does not offer an exchange policy. We suggest you follow the return policy steps above for the items you wish to exchange and go to back to our website to submit a new order for your new items.
*Urban Expressions is not responsible for any lost returns. We recommend a shipping method with proof of delivery or tracking number.
website@urbanexpressions.net
We find that we have remarkably low return rates and are proud of the high quality product we offer. However, we understand that there may be a case in which you need to return your order and we are more than happy to work with you to resolve this issue. If you are unhappy with your purchase and would like to receive a refund or store credit please contact us at info@msskincare.co within 30 days of your purchase and a return mailing address will be provided. Exchanges will not be offered. All items purchased on sale, or using a promotional code, are final.
We will offer a refund or store credit for the cost of the item paid, but not the cost of shipping. You are responsible for all return shipping costs and we recommend that you send your return with a tracking number because MS Skincare will not be responsible for lost returns. The product must be returned in the original packaging with the original packing slip, your name, and the reason for the return.
Upon our receipt of the returned product, a full refund or store credit minus the cost of shipping, will be issued promptly.
*In the case of a defective or broken product, please email us photos of the product to info@msskincare.co
How soon can I expect my order?
Our goal is to ship your order as quickly as possible. Please allow up to 2 business days for orders to process (if you order on Monday, your order should ship out on Tuesday or Wednesday), regardless of the shipping option selected. Orders are typically shipped within 1-3 days, but we do not guarantee a specific ship date. If you need your order by a specific date, please contact us. Please note that transit times for each shipping carrier may vary. MS Skincare is not responsible for any delay in delivery once your order has been picked up by a shipping carrier. Express shipping options and any other third-party fees are non-refundable.
We want you to love your No B.S. products, which is why we give you up to 30 days from the date of purchase to let us know if you would like to return or exchange a product. Just send an email to contact@livenobs.com and we'll provide the return authorization and mailing information.
If the return is a result of our error, we will cover the shipping cost by sending you a prepaid shipping label.
This policy doesn’t apply to international orders.
In order to offer the best experience to as many guests as possible, No B.S. reserves the right to limit returns if we have reason to suspect misuse of our generous policies (such as excessive returns, reseller activity, or fraud).
Returns with full refund are accepted within 7 days of delivery and must be in original condition and packaging unopened. Please contact us at hello@penandpillar.com and we will give you next steps.
hello@penandpillar.com
Each Phat Buddha piece is made and sent with love. We guarantee our merchandise to be free of manufacturing defects. Phat Buddha will gladly offer a full refund or exchange on online orders within 14 days from receipt of goods. Merchandise must be unwashed, unworn, unused or defective with original tags attached. To initiate a return or exchange, please contact hello@phatbuddhawear.com or complete the below form. Please include your order # in your message of below form.
fulfillment@phatbuddhawear.com
You may return unworn, unwashed and unaltered items purchased from Pocket Square Clothing for a full refund, exchange, or store credit within 30 days from receiving your order. Any items that are returned damaged or worn will not be refunded or returned. If there are mistakes or issues with your product or order upon receipt, we will gladly make exchanges or refunds. Please contact us at support@pocketsquareclothing.com with the order number and item(s) you wish to return or exchange. No refunds or adjustments will be made for any original shipping and/or handling charges. At this time we do not offer free shipping for returns or exchanges unless mistakes or issues are made on our behalf.
30 days from order and must be unopened for full refund.
Customer pays shipping back to RAZOR MD.
Refund@RAZORMD.com
If you wish to return a product, please do so within 30 days from the ship date for a refund on the purchase price, less the cost of shipping. Refunds will be credited to the original credit card used for payment. Purchases of gift certificates and sale items cannot be returned for a refund.Naturally, we cannot take returns on any opened/used products.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Gift cards are non-returnable
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, here's how:
- Choose the products you wish to return or exchange from your order
- Send all items back to us using the label provided so we can make sure to track your stuff. We are unable to refund lost returns using labels other than our own
- If you experience technical difficulties, try disabling all ad blockers or email us at hello@rebodyactive.com // Subject "Returns / Order #"
It normally takes 1-3 business days to process your returned item from day of receipt. Refunds and store credits may take 7-10 business days depending on the bank's process time.
There is a $7 shipping and restocking fee for returned items, which will be deducted from the order amount
We are unable to refund lost and damaged items.
Recover accepts returns on items within 10 days of the date the item was delivered. In order to qualify for a return or exchange, items must be unused, in new condition with the original packaging. Recover will issue a full refund for the item, however the customer must pay for the return shipping fee unless the item sent was incorrect or damaged.
To begin the return or exchange process, you must receive a RA# by emailing info@getrecover.com or calling 503-941-0879 with your Order ID and a description of why you would like to return the item.
503-941-0879
info@getrecover.com
You can always exchange or return an order (within the contiguous U.S.) if the items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles) in their original packaging. The return request is submitted within 30 days of when the order was placed.
support@s3.gorgias.io
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 7-10 days to appear.
expressdropship@qhdistribution.com
We offer returns on all items within 30 days of when the order was received. We only accept returns that are in unworn, original condition with tags attached. Unfortunately we do not offer exchanges. Original cost of shipping is non-refundable. Please reach out directly to Brittney@sandiegohat.com for assistance with returns and additional questions.
Due to the made to order nature of our jewelry, all sales are final. We unfortunately do not accept any returns. If your order arrives damaged or we made a mistake, please contact us at orders@setandstones.com within 7 days of receipt.
If we made a mistake, the original cost of shipping is non-refundable and additional return shipping charges may apply.
We hope you enjoy every Sigma product you purchase! However, if you are unsatisfied with the product(s) you have received, we will be happy to process a refund or an exchange for you.
Returns received within 59 days of the original transaction date are eligible for a refund to the original form of payment. Returns received within 60-90 days from the original transaction date will be processed as a store credit or exchange. Any returns received after 90 days will be returned to the sender.
Original shipping and return shipping charges are the responsibility of the customer and non-refundable.
Please retain the tracking number of your return package for your records. Sigma is not responsible for return packages that are not received at our office.
When returning orders in full, free gifts must also be returned. No refund of any kind will be issued until the free gift is received.
Gift recipients may return items for an exchange or store credit when original order number is provided.
We reserve the right to deny a return request if excessive returns history is indicative of wardrobing.
Free gifts are not eligible for exchange.
To begin your return, submit an RMA at sigmabeauty.com. Once your RMA is accepted, you will receive a confirmation email with further instructions.
contact@sigmabeauty.com
Our brand philosophy means we aim to uphold high standards of quality and customer satisfaction. We understand how important it is to find the perfect products for your home. We want to make sure you are 100% satisfied!
You may return products subject to the conditions described below. Return shipping is free for orders over $65. Refunds will be issued in the form of the original payment and will arrive within 10 business days from the time of the processed return.
For any authorized return where the order value was equal to or above $65, we’ll cover the return shipping for packages being shipped from the continental U.S. For orders under $65, the customer is responsible for the return shipping cost.
Clothing/loungewear products may be returned or exchanged within 30 days, and must be unworn and returned in original packaging with all tags attached/included.
Essential oils are final sale.
care@sijohome.com
If you are not completely satisfied with your online purchase, you can send it back to us for an exchange or refund within 15 days of purchase. To be eligible for an exchange or return, the item must be unused, undamaged, and sent back with tags, in its original packaging accompanied by the sale confirmation. Currently, we offer exchanges for the same item.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be refunded.
If you need to return your purchase, send us an email at orders@sovereigncode.com
Our Return Policy:
You are welcome to return your unwashed and unworn items within 30-days of the package delivery date for
a full refund of the original form of payment, no exchanges or store credit.
Email customerservice@stateofmatterapparel.com to begin the return process.
Please allow 7-10 business days for returns to be processed. State of Matter reserves the right to refuse a
refund if it does not comply with our policy. For any questions, please contact:
customerservice@stateofmatterapparel.com
366 Quality Pledge
All State of Matter™ apparel products are covered under a limited 366 day warranty (we’re even giving you that leap year day just in case!!). State of Matter™ warrants its products against manufacturing defects; this does not include damages that have resulted from misuse of the product or normal wear and tear. Any merchandise replaced under this warranty will be covered for another 366 days. For any questions, please contact customerservice@stateofmatterapparel.com.
Can You Return Damaged Goods?
We handle these situations on a case-by-case basis, but we stand behind the quality of each and every one of our products. If for some reason the quality of the product you purchased does not meet your expectations we will take it back. Our apparel is built to last and is crafted to a high standard; however, we will not accept returns of items worn beyond practical use. To issue a quality-concern return, email customerservice@stateofmatterapparel.com. We typically ask about the damage and appreciate a photo of the damage. If it is clearly damaged from the shipping process, keep the item in the packaging and reach out to us.
Exchanges
We currently do not accept exchanges but we are in the process of exploring a solution. We will inform all our customers and shoppers when this service is available.
60-day return policy.
Brand lifetime guarantee.
800-430-0969
sales@sterlingforever.com
Contact customer service either by phone (1-800-426-6396) or email (fgxics@fgxi.com) to initiate an exchange or return (customer must provide reason).
1-800-426-6396
Returns are accepted up to 30 days after purchase.
info@sunkissedwear.com
If for some reason you are not satisfied with your order we will happily exchange or refund your purchase within 30 days of shipment confirmation. All items must be returned in unworn condition with original tags. Please email or call us for assistance in exchanging your item as we will be able to help you find a better fit.
To return your item by mail, please include the packing slip receipt.
Items must be returned within 60 days of purchase for a full refund.
Unfortunately, there are certain items we cannot accept as a return:
Items with "Do Not Remove" tags removed
Items that were previously exchanged can be returned, but not exchanged a second time
I've submitted my return online. What happens next?
Your return request will be processed within 14 business days of receiving your package. You'll get an email confirmation when we've initiated a refund.
Can I use one label for multiple packages in the same return?
No, you'll need to use a different shipping label for each package. Make sure the returned items in each package are represented on the return form.
Is there a shipping charge for returning an order?
If you're using our pre-paid label, returns are free on all purchases. U.S. standard shipping only. All other terms & conditions of our return policy apply, including return restrictions. Offer subject to change without notice.
How do I track my return?
If you've submitted your return request online, you can find your tracking information on the Order Status email. If you already have the tracking number, you can enter it here.
I need to reprint my return documents. What should I do?
Go to https://returns.narvar.com/upwest/returns.
Enter the last name from your billing info and the order number
Click the link under "Self-Service Exchanges & Returns" that says "Print Your Return Label"
Note: You must use your return label within 30 days of the return order being placed. A new label can be created if the first one has expired.
I received a return form and a shipping label in my package. Can I use these instead of completing my return online?
If you've already gone through the online returns process and created a new label, use the one you created online. If not, you can use the prepaid label to return via UPS.
I do not have the original packaging. What should I use to package my shipment?
You can use any standard shipping package that meets the carrier requirements.
How do I find my order number?
Your order number can be found in the order confirmation email, or on the packing slip attached to the package originally shipped to you. screen capture of order confirmation email
When will my refund be credited back to me?
Please allow 14 business days after your return has been processed. It may take additional time before your refund appears in your bank account.
If item arrives damaged or defective, w&p will replace!
wanp-orders@source4.com
Returns
Returns for refunds are accepted on brand-new unworn-items with tags attached if shipped and scanned within 15 days from the date of package delivery. Swimwear must retain the original protective liner. Orders placed at events, with discount codes of 20% or higher, and pre-orders, are eligible for exchange or store credit only.
Refunds
Within 10 days of receiving your return we will inspect it, notify you via e-mail, and process your refund. Any short delay in receiving your refund will be determined by your bank or credit card. Shipping costs are non-refundable.
Lost or Stolen Packages
If your package has been lost or stolen, please reach out right away by replying to your order confirmation email. After an order has been delivered to the correct shipping address, Wolven cannot be held responsible for lost or stolen packages, especially in apartment buildings which often have a higher risk of theft. Wolven will offer a replacement at our material cost for any stolen packages.
100% SATISFACTION GUARANTEED!
We really hope you love every Wristpop item you purchase, however If any purchase isn’t 100% satisfactory you may return it for a full refund within 30 days. Please return merchandise within 30 days from the date of purchase.
You will be refunded immediately once we receive your return.
Unfortunately we cannot offer exchanges or returns on final sale items.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at wristpopmtl@gmail.com. If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at wristpopmtl@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Policy & Options
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
zerOz
Stuff happens … you may want a different color or design or you just can’t let go of a few credit cards. Please send your un-used wallet back to zerOz for an exchange or a return.
Returns must be made within 30 days of the order shipment date.
Original cost of shipping is non-refundable and additional return shipping charges may apply.
Your zerOz must still be in new condition and not used. Please send back with all original packaging materials.
Please contact exp@zeroz.com to initiate your return.