Klarna. FAQ

We’ve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want, when you want.

 

It's smooth and simple.

Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with convenient, stress​-free payment options. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection​.

How to Checkout With Klarna
  • Add item(s) to your cart and select Klarna at checkout.
  • Choose the payment option that fits your needs.
  • Enter your card information.
  • Easily manage your purchases in the Klarna App.

You shop, you choose how to pay.
 

4 interest-free payments

Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time

 

Pay in 30

Pay in 30 days allows you to receive your order up front and get up to 30 days to pay without any interests and fees. As soon as your order ships, you'll receive an email from Klarna outlining your payments. Your purchase and payments will then be visible and manageable in your Klarna app.

 

Making Payments

Review your latest purchases and pay any open balances by logging into your Klarna account at ​https://app.klarna.com/login​. You can also chat with Klarna Customer Service 24/7 in the ​Klarna App​.


Safe and secure

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with ​Klarna’s Buyer Protection policy.

Frequently Asked Questions

Q: What is Klarna?

 

A: Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally. ​Learn more​.


Q: What is 'Pay later in 30 days'?

 

A: Klarna's 'Pay in 30 days' allows you to receive your order up front and get up to 30 days to pay without any interests and fees. In our app you'll have the option to pay off the balance earlier or extend the due date to a later date for a fee if needed. ​View complete terms​.


Q: How do I pay in 4 interest-free payments?

 

A: Select 4 interest-free payments to split your purchase into four payments, charged every two weeks beginning at the time your order is confirmed (usually the shipping date). No bills are sent – you can simply sit back, relax, and enjoy your purchase. ​View complete terms​.


Q: How do automatic payments work?

 

A: Payments are collected every other week from the debit or credit card you provide at the time of purchase. All scheduled payments are communicated to you by email and you can review your purchases by logging in at ​https://app.klarna.com/login​


Q: Is there a fee to use Klarna?

 

A: There are no fees when you follow the payment schedule. Please review product terms for applicable fees.


Q: Will this affect my credit score?

 

A: When you choose 4 interest-free payments, or Pay in 30 days, Klarna may perform a soft credit check. This type of check will not impact your credit score or show up as a hard inquiry on your credit report.


Q: How can I reach Klarna?

 

A: You can reach Klarna anytime at ​https://www.klarna.com/us/customer-service/​ or by downloading the Klarna App for 24/7 chat.


Q: How will Klarna handle my personal information?

 

A: Klarna will handle your personal information in accordance with the information in Klarna's privacy notice and Klarna's Terms and Conditions.


About Klarna


Klarna is one of Europe's fastest growing companies and a leading alternative payment provider. Klarna's vision is to make all payments 'smoooth', adding value for shoppers and retailers with unique payment options and superior customer experience. Klarna’s vision is to make all payments ‘smoooth’, adding value for shoppers and retailers with unique payment options and superior customer experience. Klarna has 2,500 employees across 17 countries, and is leading the way for alternative payments by serving 85 million consumers and 205,000 merchants smoooth payment solutions. ​www.klarna.com/us/what-is-klarna/


Don’t see your question here?

Check out Klarna’s full ​FAQ page​ here