For consumer protection, all orders are subject for review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. Shipping and handling charges are not refundable; charges include order processing, item selection, packaging and transportation of items.
Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays. Orders placed on major holidays are processed and shipped on the next business day.
2014 holidays observed include:
Monday 26 – May Memorial Day
Friday 4 – Jul Independence Day
Monday 1 – Sep Labor Day
Thursday 27 – Nov Thanksgiving Day
Thursday 25 – Dec Christmas Day
Wednesday 31 – Dec New Year’s Eve
We ship using FedEx SmartPost, FedEx 2Day, FedEx Overnight, and USPS Priority Mail. Standard delivery orders shipped via FedEx SmartPost are delivered by the USPS.
|Delivery Method||$||Order Subtotal||Delivery Time
(after credit authorization
|U.S. Standard||$8.00||$124.99 and less||5-7 Business Days|
|U.S. Standard||FREE||$125 or more||5-7 Business Days|
|U.S. Second Day||$15.00||...||2 Business Days|
|U.S. Overnight||$21.00||...||1 Business Day|
FREE Standard Shipping offer is valid on orders $125 or more placed online at express.com for U.S. Standard Shipping. No promo code required to redeem free shipping, just select Standard Shipping during checkout. Offer is subject to change without notice.
GiftCards are shipped separately from merchandise items; there is no shipping & handling charge for GiftCards delivered via Standard Delivery.
Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments for the same order.
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Please allow up to 14 business days for shipments to A.P.O. and F.P.O. addresses.
Orders must be made before 2:00 p.m. EST to guarantee that your order is processed same day. For consumer protection, all orders are subject for review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. Expedited delivery methods are not available for PO Boxes or APO/FPO addresses.
Currently, orders submitted online can be shipped to over 55 international destinations. Click here to view the destinations.
|Delivery Method||$||Order Subtotal||Delivery Time
(after credit authorization and
|Canada Standard||$8.00||$124.99 and less||6-8 Business Days|
|Canada Standard||FREE||$125 or more||6-8 Business Days|
|Canada Express||$40.00||...||3-4 Business Days|
|International Standard||$25.00||...||6-10 Business Days|
|International Express||$60.00||...||3-5 Business Days|
We cannot ship single international orders to multiple addresses at this time; you may ship to multiple addresses by placing a separate order for each shipping address.
Certain items are ineligible for international shipping.
Embassy and military shipments are not available.
Orders shipped via International Express delivery typically arrive in 3-5 business days. We ship using FedEx International Economy.
When you place an international order, you authorize our broker to act as your agent to submit shipments to customs and other regulatory agencies for clearance. The International Processing Fee includes all taxes, duties, and related administrative expenses to send the goods to your "ship to" location. You will not be responsible for any additional charges upon delivery.
Due to some import restrictions, certain items may need to be removed during checkout. If your order contains these products, you will be notified at that time.
Canadian customers will be responsible for all transportation, storage, and insurance costs (the 'Shipping and Handling fees') and will purchase the goods from Express LLC Ex Works ('EXW') or Free on Board 'FOB' Groveport, Ohio 'i.e., ownership and the risk of loss or damage to the goods will pass to Canadian customers when Express LLC makes available or delivers goods to the carrier.
By ordering goods from Express LLC, customer hereby authorizes a licensed Canadian customs broker chosen by Express LLC to act as their agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to Express LLC and prepare and submit refund claims on their behalf for any merchandise that they return. Customer understands that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that Customer will obtain the refund directly from Express LLC. In this connection, Customer also authorizes the customs broker to endorse any refund cheque issued by CBSA in their name, so that Express LLC can be reimbursed.
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