By Phone

• Online Customer Service
• 1-888-EXP-1980
• 24 hours a day

• Credit Card Customer Service
• 1-800-888-5529 (TDD/TTY 1.800.695.1788)
• Monday - Saturday 8am-9pm ET
• Automated system available 24 hours, 7 days a week
  

By Mail

• Online Customer Service
  
• 3939 W. Ridge Rd.
  
• Suite D1
• Erie, PA 16506
  
  
• Credit Card Payments
• World Financial Network National Bank
• PO Box 659728
• San Antonio, TX 78265-9728

• Credit Card Customer Service
• Express Credit Card
• PO Box 182273
• Columbus, OH 43218-2273

For Media Inquiries

• Media Requests
• Phone 1-800-934-4437
• Fax 1-212-884-3221