Phone

Online Customer Service

1-888-EXP-19801-888-EXP-1980
24 hours a day

Customer Relations

1-800-477-88441-800-477-8844
Monday – Friday 8:30am – 6:30pm ET

EXPRESS NEXT Credit Card Customer Service

1-800-201-49551-800-201-4955 (TDD/TTY 1.800.695.17881.800.695.1788)
Monday - Saturday 8am-9pm ET
Automated system available 24 hours, 7 days a week

EXPRESS NEXT Rewards Program Customer Service

1-800-477-88441-800-477-8844
24 hours, 7 days a week

Mail

Online Customer Service

PO Box 59
Groveport, OH 43125

Customer Relations

1 Express Drive
Columbus, OH 43230

EXPRESS NEXT Credit Card Payments

Comenity Bank
PO Box 659728
San Antonio, TX 78265-9728

EXPRESS NEXT Credit Card Customer Service

Express Credit Card
PO Box 182273
Columbus, OH 43218-2273

Media Inquiries


Media Requests

Phone 1-800-934-44371-800-934-4437
Fax 1-212-884-3221

E-Mail

If you are unable to find the info you need after visiting HELP, please use the form below.

Your inquiry is important to us; we typically respond within 24 business hours. Thank You.