Phone

• Online Customer Service
• 1-888-EXP-1980
• 24 hours a day

• EXPRESS NEXT Credit Card Customer Service
• 1-800-201-4955 (TDD/TTY 1.800.695.1788)
• Monday - Saturday 8am-9pm ET
• Automated system available 24 hours, 7 days a week
  

• EXPRESS NEXT Rewards Program Customer Service
• 1-800-477-8844
• Monday - Saturday 8:30am-6:30pm ET
• Automated EXPRESS NEXT system available 24 hours, 7 days a week
  

Mail

• Online Customer Service
  
• PO Box 59
  
• Groveport, OH 43125
• 
  
  
• EXPRESS NEXT Credit Card Payments
• World Financial Network Bank
• PO Box 659728
• San Antonio, TX 78265-9728

• EXPRESS NEXT Credit Card Customer Service
• Express Credit Card
• PO Box 182273
• Columbus, OH 43218-2273

• Customer Relations
• 1 Express Drive
• Columbus, OH 43230

Media Inquiries

• Media Requests
• Phone 1-800-934-4437
• Fax 1-212-884-3221